Michael Kors Store Manager

About Michael Kors

Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.

Role & Responsibilities

• Inspire, lead and coach the store team to create a culture of performance delivery and accountability
• Recruit top talent, train and develop staff to build a team of brand ambassadors
• Drive team retention and succession planning
• Support implementation and follow-up of training and onboarding programmes for new joiners
• Provide regular performance evaluation and coaching to each team member
• Manage and resolve HR issues in collaboration with the HR Department
• Ensure image and grooming standards are aligned with brand policy
• Prioritize exceptional customer experiences and maintain client communication through clienteling applications
• Manage client database and utilize information to increase sales
• Maintain floor presence and lead by example
• Coach team members in resolving customer service issues and empowering decision-making
• Organize and execute local customer events to drive revenue
• Meet and exceed sales goals while holding self and team accountable
• Analyze reports and develop action plans to ensure sales expectations are met or exceeded
• Collaborate with District Manager on quarterly planners and business strategies
• Ensure store maintenance and auditing programmes align with brand standards
• Control store expenses and continually strive to reduce costs
• Ensure integrity of inventory control through regular audits
• Implement loss prevention measures and collaborate with loss prevention teams
• Optimize store scheduling to ensure right staffing at all times
• Implement and maintain visual merchandising directives
• Ensure appropriate product assortment and maintain size and style integrity
• Utilize Company Communication Platforms effectively

Qualifications

• Proven retail and management experience with a fast-paced retailer
• Charismatic and inspirational leadership qualities
• Technology proficiency and knowledge of leveraging technology to drive sales and customer experience
• Ability to work under pressure in a fast-paced, challenging environment
• Excellent organizational, interpersonal and follow-up skills with attention to detail
• Proficiency in Retail Math and KPIs
• Proficiency in Microsoft Office
• Fluent English

Skills

Experience

Relevant proven retail and management experience with a fast-paced retailer is required. The ideal candidate will demonstrate a track record of successfully leading teams, driving sales performance, and managing complex retail operations.

Education

High school diploma or equivalent required; retail management certification or business degree preferred.

Workplace

Compensation

The base compensation for this position ranges from PLN 160,000 to PLN 192,000 per annum.

Culture

Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.