Michael Kors Shop Manager

Employment
Full-Time
Seniority
Manager
Compensation
$32–37/hour
Posted
Jun 8, 2026

About Michael Kors

Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.

Shop Manager position at Michael Kors (Herald Square, NY) - lead retail operations in luxury fashion with customer engagement and team leadership.

Role & Responsibilities

  • Maintain active sales floor presence and engage with clients to provide elevated customer experience
  • Host events and execute clienteling strategies to strengthen customer relationships
  • Empower, train, and motivate retail partners on product knowledge, sales techniques, and visual merchandising standards
  • Coordinate with retail management partners to ensure alignment with Michael Kors business requirements and brand standards
  • Maintain consistent visual excellence across the shop floor
  • Establish clear, organized communication channels with District Manager, corporate office, and retail partners

Qualifications

  • Minimum 2+ years retail management experience
  • Strong product knowledge and fashion styling ability
  • Tech-savvy with effective written and verbal communication skills
  • Entrepreneurial mindset with proven ability to drive results
  • Strategic problem-solving capability
  • Well-connected, engaging personality with brand ambassador qualities
  • Flexible learner capable of adapting to evolving work environment

Skills

Clienteling Team leadership and training Visual merchandising Customer service Strategic communication Retail operations management Problem-solving Brand representation

Experience

Minimum 2+ years in retail management with demonstrated success leading teams and driving sales in a fast-paced, customer-focused environment.

Workplace

The successful candidate will be located in New York, New York, USA.

Compensation

The base compensation for this position ranges from USD 32 to USD 37 per hour.

Benefits

Generous cross-brand discount (Michael Kors, Jimmy Choo, Versace), monthly clothing allowance, competitive paid time off, internal mobility across Capri Brands, exclusive employee sales, paid parental leave, 401k match

Culture

Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Manager», «Sales Floor Manager», «Brand Manager, Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Michael Kors

Michael Kors Shop Manager

New York, USA

Continue to the application.