Michael Kors Shop Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Michael Kors
Michael Kors is a globally recognized luxury fashion house specialising in ready-to-wear, accessories and leather goods. The brand operates within Capri Holdings Limited alongside other maisons such as Versace and Jimmy Choo. As an employer, Michael Kors positions itself as a creative, fashion-forward workplace that values customer-centric retail excellence and internal mobility across the group.
Michael Kors Shop Manager at Macy's Fashion Show, Las Vegas, NV — full-time retail leadership role focused on sales, clienteling and team development.
Role & Responsibilities
- Maintain visible sales-floor leadership; engage proactively with customers to drive conversion and deliver an elevated experience.
- Lead clienteling activities and host in-store events to cultivate long-term customer relationships and increase wallet share.
- Coach, motivate and train retail partners on product knowledge, selling techniques and visual standards to achieve business objectives.
- Collaborate closely with district management, department store partners and the corporate office to align on business priorities, standards and promotions.
- Ensure consistent visual merchandising and brand presentation across the shop; uphold store standards and operational discipline.
- Develop clear, organised communication channels with retail and corporate stakeholders to report results and escalate opportunities or issues.
Qualifications
- Minimum of 2 years of retail management or supervisory experience, preferably within luxury, fashion or department-store environments.
- Proven ability to lead, coach and develop a frontline retail team to meet sales and service targets.
- Demonstrated customer-focus with strong clienteling and relationship-building skills.
- Excellent written and verbal communication skills; comfortable liaising with district and corporate partners.
- Flexible, entrepreneurial mindset with the capacity to adapt in a fast-paced, evolving retail environment.
- A strong sense of fashion and styling aptitude.
Skills
Experience
At least 2+ years in a retail management or supervisory role with demonstrated success in driving sales, developing teams and delivering exceptional customer experiences—ideally in a luxury or department-store setting.
Education
High school diploma or equivalent required; Bachelor's degree in business, fashion, retail management or related field preferred.
Workplace
This position is based in Las Vegas, Nevada, USA.
Benefits
Cross-brand discount; competitive paid time off; internal mobility across Versace, Jimmy Choo and Michael Kors; exclusive employee sales; paid parental leave; 401(k) match; clothing allowance.
Culture
Michael Kors fosters a fast-paced, creative retail culture that prizes entrepreneurial thinking and exemplary customer service. The brand emphasises inclusivity, professional development and mobility across Capri Holdings' portfolio of luxury maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Shop Manager», «Boutique Manager», «Store Manager — Department Store», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.