Michael Kors Shop Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- £45,000–65,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 16, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors Shop Manager at John Lewis Cheadle, UK. Lead retail operations, drive sales, and mentor a dynamic team in a £45,000–£65,000 role.
Role & Responsibilities
- Inspire, coach, and support the shop team to build a culture of accountability and high performance
- Assist in onboarding and developing new team members through inclusive and effective training
- Meet and exceed shop sales goals, holding self and team accountable for results and KPIs
- Analyze business reports and develop action plans to ensure sales expectations are met or exceeded
- Track and communicate business results and opportunities, driving sales and product knowledge across the team
- Demonstrate active sales leadership by playing a visible role on the selling floor
- Lead the team to prioritize inclusive, high-quality customer experiences that build loyalty and trust
- Support consistent client communication using all available digital tools and channels
- Manage the client database to identify engagement and growth opportunities
- Oversee shop-in-shop and stockroom maintenance, organization, and accessibility
- Partner with retail teams on visual merchandising strategies and ensure consistent execution
- Collaborate with district managers and wholesale marketing to identify sales support opportunities
- Manage weekly and monthly business overviews and seasonal product training with retail partner teams
- Maintain open communication with corporate, regional, and district teams
Qualifications
- Proven experience in retail and team leadership within a dynamic environment
- Proficiency in retail metrics, KPIs, and Microsoft Office
- Strong organizational and interpersonal skills with attention to detail
- Comfort with technology and ability to use digital tools to enhance customer experience
Skills
Experience
Proven experience in retail and team leadership within a dynamic environment, with demonstrated success managing sales targets and leading teams in a fast-paced setting.
Workplace
This position is based in Cheadle, England, UK, within easy reach of Manchester.
Compensation
The base compensation for this position ranges from GBP 45,000 to GBP 65,000 per annum.
Benefits
Competitive compensation package, clothing allotment, employee wellbeing programme
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Store Manager», «Shop Operations Manager», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.