Michael Kors Senior Manager, Workplace Experience
About Michael Kors
Michael Kors is a global luxury fashion brand within Capri Holdings, a multi-brand fashion group that also includes Versace and Jimmy Choo. The brand operates at the intersection of accessible luxury and global retail, offering a fast-paced, design-led environment with cross-brand career mobility across the Capri Holdings portfolio.
Michael Kors (Capri Holdings) seeks a Senior Manager, Workplace Experience in the NY Metro Area to lead facilities, workplace services and projects.
Role & Responsibilities
- Oversee daily operation, maintenance and performance of building systems, equipment and workplace services across the North America corporate headquarters (New York and New Jersey).
- Coordinate building requests with property management including freight reservations, after-hours HVAC, pest control and vendor access.
- Partner with Loss Prevention and landlords to manage security services for NY and NJ office locations.
- Manage corporate services including reception, hospitality and front-of-house operations to ensure consistent service standards.
- Serve as primary point of contact for workplace-related needs, building relationships with senior leadership, Executive Assistants and cross-functional teams.
- Plan and execute office moves, space reconfigurations and workplace improvement projects, delivering initiatives on time and within budget.
- Maintain and administer facilities management software (OfficeSpace), ensuring floor plans and occupancy data are accurate and current.
- Develop and manage relationships with external vendors and service providers; oversee contracts, service levels and vendor deliverables.
Qualifications
- 7–10 years of experience in facilities management, workplace operations, project management, or related fields.
- Proven ability to partner confidently with senior leadership and manage cross-functional stakeholder relationships.
- Excellent verbal and written communication, organizational, and decision-making skills.
- Demonstrated capacity to manage multiple priorities in a deadline-driven, fast-paced environment.
- High initiative and ability to work independently; hands-on, pragmatic leadership style.
- Proficiency in AutoCAD and Microsoft Office Suite.
- Experience using facilities management or workplace software (OfficeSpace preferred).
- Ability to read architectural drawings and understand furniture layouts and interior design fundamentals.
- Ability to be on-site four days per week.
Skills
Experience
7–10 years of progressively responsible experience in facilities management, workplace operations, corporate services or project management supporting multi-site corporate headquarters.
Education
Bachelor's degree preferred in facilities management, engineering, architecture, real estate, business administration, or a related discipline.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 125,000 to USD 145,000 per annum.
Benefits
Generous paid time off & holiday schedule; Summer Fridays; internal mobility across Versace, Jimmy Choo and Michael Kors; cross-brand discount; exclusive employee sales; Fav 5 Cards (MK friends & family discount); 401(k) match; paid parental leave; Thrive Wellness Program; commuter benefits; gym discounts.
Culture
The workplace culture emphasizes creativity, speed and collaboration typical of a leading global fashion house. Employees operate in a design-forward, commercially focused environment with opportunities for cross-brand exposure within Capri Holdings and an emphasis on operational excellence and employee experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Workplace Experience Manager», «Facilities and Workplace Manager», «Facilities Operations Manager», «Corporate Workplace Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.