Michael Kors Sales Supervisor

Employment
Full-Time
Seniority
Supervisor
Posted
Apr 20, 2026

About Michael Kors

Michael Kors is an international luxury lifestyle brand known for accessible American sportswear, accessories and footwear. The label is part of Capri Holdings, a global fashion group that also houses other high-profile maisons. As an employer, Michael Kors operates a network of boutiques and outlet stores worldwide and emphasises product-driven retail, elevated client service and a fast-paced commercial culture.

Michael Kors Sales Supervisor in Zweibrücken — lead a boutique team and deliver luxury client service at Michael Kors (Zweibrücken).

Role & Responsibilities

  • Deliver an exceptional, luxury-standard customer experience and cultivate long-term client relationships.
  • Supervise, coach and develop store sales staff; enforce company policies, procedures and management directives.
  • Act as a visible retail leader to motivate the team and foster individual growth and professional development.
  • Manage day-to-day store operations to ensure smooth commercial and service activity.
  • Promote a cooperative, inclusive and supportive working environment through flexibility and positive leadership.
  • Drive customer acquisition and retention via clienteling, innovative selling and the development of client books.
  • Utilise all available retail tools and digital technologies to support sales and reporting.

Qualifications

  • Proven retail sales experience, ideally within fashion or luxury brand environments.
  • Demonstrable supervisory or team-lead experience with the ability to coach and motivate staff.
  • Excellent organisational and communication skills with meticulous attention to detail.
  • Resilience under pressure and enjoyment of working in a fast-paced, high-demand retail setting.
  • Ability to multitask and prioritise competing daily responsibilities.
  • Proficiency in English.

Skills

Team leadership and coaching Clienteling and relationship management Customer service excellence Retail operations and visual standards Multitasking and time management Use of digital sales tools and retail POS systems

Experience

Several years of hands-on retail selling experience with previous responsibility for supervising or leading a small team; experience in luxury or premium fashion retail is strongly preferred.

Education

Secondary education (high school) or equivalent; vocational training in retail, sales or business is preferred but not mandatory.

Workplace

This position is based in Zweibrücken, Rhineland-Palatinate, Germany, within easy reach of Saarbrücken.

Benefits

Competitive compensation package; employee discount at Michael Kors and Jimmy Choo; clothing provided; employee wellbeing programme.

Culture

Michael Kors cultivates a fashion-forward, client-centric retail culture that values commercial drive and polished service. Teams are expected to act as authentic brand ambassadors, with emphasis on professional development, inclusivity and collaborative leadership within a dynamic retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Boutique Supervisor», «Assistant Store Manager», «Client Experience Supervisor», «Store Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Michael Kors

Michael Kors Sales Supervisor

Zweibrücken, Germany

Continue to the application.