Michael Kors Sales Supervisor
- Location
- WrenthamMassachusettsUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $18–20.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 2, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors is hiring a Full-Time Sales Supervisor in Wrentham, USA. Lead a retail team, drive sales, and deliver luxury customer service. $18–$20.50/hr.
Role & Responsibilities
- Achieve personal and store sales goals through consultative selling and refined client engagement
- Develop and mentor sales associates' techniques and sales performance to maximize conversion
- Cultivate and maintain a robust personal client book while assisting associates in building their own clientele
- Resolve customer complaints and returns promptly and professionally, ensuring satisfaction
- Supervise register operations and ensure accuracy in all point-of-sale transactions
- Oversee stock management, receiving, shipping, and inventory procedures in compliance with company protocols
- Ensure the selling floor meets visual merchandising standards and reflects brand image at all times
- Execute merchandising and visual directives as directed by management
- Participate in store inventories and periodic stock audits
- Maintain professional appearance and grooming standards consistent with the luxury brand
- Support and coordinate staff training initiatives
Qualifications
- Minimum 2 years specialty retail experience
- Demonstrated excellence in luxury retail sales and client relationship management
- Proficiency in point-of-sale systems and retail management functions
- Strong communication and interpersonal skills
- Ability to lead and motivate a team in a fast-paced retail environment
Skills
Experience
Minimum 2 years of specialty retail experience with demonstrated success in sales generation and customer service within a luxury or elevated retail environment.
Education
High school diploma or equivalent; additional retail management or fashion certification is a plus.
Workplace
The successful candidate will be located in Wrentham, Massachusetts, USA, with easy access to Boston.
Compensation
The base compensation for this position ranges from USD 18 to USD 20.50 per hour.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Lead», «Sales Manager», «Retail Supervisor», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.