Michael Kors Sales Supervisor
- Location
- WrenthamMassachusettsUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $18–20.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 29, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Sales Supervisor at Michael Kors in Wrentham, USA. Lead retail sales team and drive customer service excellence.
Role & Responsibilities
- Meet personal and store sales goals while driving sales performance across the team
- Develop and refine personal sales techniques and mentor associates in advanced selling strategies
- Build and maintain repeat clientele through systematic client relationship management
- Resolve customer complaints and service issues promptly and professionally
- Oversee sales-related policies, procedures, and transaction accuracy at point of sale
- Collaborate with store management on risk management, inventory control, and cash management
- Ensure the selling floor reflects brand standards in organization, stock levels, and visual presentation
- Implement and maintain merchandising and visual directives from corporate
- Train staff on register functionality, security protocols, and operational procedures
- Maintain brand image and grooming standards across the team
Qualifications
- Minimum 2 years of specialty retail experience
- Demonstrated proficiency in sales generation and customer service leadership
- Strong knowledge of fashion industry trends and product knowledge
- Ability to manage multiple priorities in a fast-paced retail environment
- Professional communication and interpersonal skills
Skills
Experience
Minimum 2 years of specialty retail experience, with demonstrated ability to exceed sales targets and lead retail teams effectively.
Education
High school diploma or equivalent required; retail management training or certification preferred.
Workplace
The successful candidate will be located in Wrentham, Massachusetts, USA, with easy access to Boston.
Compensation
The base compensation for this position ranges from USD 18 to USD 20.50 per hour.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Store Operations Supervisor», «Sales Lead», «Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.