Michael Kors Sales Supervisor
- Location
- WrenthamMassachusettsUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $18–20.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 16, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors Sales Supervisor in Wrentham, USA. Lead retail sales team, drive performance, manage operations. $18–$20.50/hr, full-time.
Role & Responsibilities
- Meet personal and store sales goals while developing associates' sales techniques to maximize revenue
- Build and maintain repeat clientele using personal client books and supporting staff in client relationship management
- Support staff in delivering exceptional customer service and resolving customer complaints and service issues efficiently
- Manage post-sale details including shipping, alterations, and special requests to ensure customer satisfaction
- Oversee selling floor presentation, stock organization, and implementation of merchandising and visual directives
- Collaborate with store management on risk management, inventory control, cash handling, and physical security
- Train sales staff in register usage, payment processing, and management functions
- Participate in stock management, shipping/receiving protocols, and inventory audits
- Ensure team adherence to professional image and grooming standards reflecting brand guidelines
- Support training programs and staff development initiatives
Qualifications
- Minimum 2 years of specialty retail experience
- 1–2 years of management or supervisory experience
- In-depth product knowledge and fashion industry awareness
- Proficiency in point-of-sale systems and management functions
- Strong communication and interpersonal skills
Skills
Experience
Minimum 2 years of specialty retail experience with 1–2 years in a management or supervisory capacity. Demonstrated success in driving sales, developing team members, and maintaining high customer service standards in a luxury retail environment.
Education
High school diploma or equivalent required; some college or retail management certification preferred.
Workplace
The successful candidate will be located in Wrentham, Massachusetts, USA, with easy access to Boston.
Compensation
The base compensation for this position ranges from USD 18 to USD 20.50 per hour.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Lead», «Retail Supervisor», «Store Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.