Michael Kors Sales Supervisor

Employment Full-Time
Seniority Supervisor
Posted Mar 31, 2026

Michael Kors Sales Supervisor — Full-time in Washington, DC (D.C. Metro-Atlantic). Lead store teams, drive sales and develop client relationships.

Overview

Michael Kors is a global luxury lifestyle brand known for refined accessories, ready-to-wear and leather goods. The label operates within Capri Holdings, a multi-brand fashion group that also includes names such as Versace and Jimmy Choo. As an employer, Michael Kors emphasizes fashion-led retail excellence, brand presentation and opportunities for cross-brand mobility within the Capri portfolio.

Role & Responsibilities

  • Lead and coach store sales associates to achieve individual and store sales targets, modelling exemplary clienteling and service standards.
  • Support upper management with the execution of strategic sales initiatives and day-to-day retail operations.
  • Perform and oversee key opening and closing procedures, cash handling and other operational tasks to ensure store readiness and compliance.
  • Develop customer relationships through styling advice, trend knowledge and personalised follow-up to maximise retention and lifetime value.
  • Delegate tasks, manage workflow and provide on-the-floor training to empower the team and maintain high service levels during peak periods.

Qualifications

  • Minimum 2+ years' relevant retail experience, preferably in premium or luxury fashion.
  • Demonstrable leadership aptitude with experience mentoring or supervising frontline staff.
  • Strong clienteling track record with the ability to build and sustain lasting customer relationships.
  • Commercially minded, organised and comfortable executing opening/closing and operational procedures.
  • Energetic brand ambassador with a passion for fashion and a customer-first attitude.

Skills

Clienteling Sales coaching Team leadership Opening and closing procedures Inventory and stock management Customer relationship management (CRM)

Experience

At least 2 years of progressive retail experience in sales or supervisory roles, ideally within premium or luxury fashion environments where clienteling and sales coaching were core responsibilities.

Education

High school diploma or equivalent required; post-secondary coursework in retail management, merchandising or a related field preferred.

Workplace

The successful candidate will be located in Washington, District of Columbia, USA. 2 luxury roles are listed in Washington on Cerulean, 2 posted in the last 48 hours. Across the District of Columbia region, Cerulean lists 9 open positions. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Benefits

Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo, Michael Kors; Exclusive Employee Sales; Clothing Allotment

Culture

The workplace is fast-paced and fashion-driven, prioritising exceptional customer service and on-floor excellence. Colleagues are expected to be stylish, energetic brand ambassadors; the organisation supports internal mobility across brands within the Capri Holdings group and fosters development through hands-on retail leadership opportunities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.