Michael Kors Sales Supervisor
- Location
- Wals-HimmelreichSalzburgAustria
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 18, 2026
About Michael Kors
Michael Kors is a global luxury fashion house within the Capri Holdings group, recognised for accessible luxury in apparel, accessories and lifestyle. The brand operates internationally across retail and wholesale channels and seeks candidates who combine commercial acumen with a passion for fashion and customer service.
Michael Kors in Wals-Himmelreich (Salzburg) seeks a Sales Supervisor to lead the store team and deliver exceptional client experiences.
Role & Responsibilities
- Ensure an outstanding, personalised customer experience that reflects the Michael Kors brand standard.
- Lead, motivate and coach the sales team to achieve commercial targets while enforcing company policies and operational guidelines.
- Drive individual development through coaching, feedback and structured training to elevate team performance.
- Manage efficient daily store operations, including sales floor execution, staff scheduling and smooth customer flow.
- Cultivate and maintain customer relationships through proactive clienteling, personalised service and customer book management.
- Leverage available sales tools and technologies to maximise conversion, average transaction value and client retention.
- Foster a cooperative, inclusive and supportive working environment that encourages creativity and high standards.
Qualifications
- Several years of proven experience in retail or sales, preferably within fashion or luxury retail.
- Excellent organisational skills with an attention to detail and the ability to prioritise in a fast-paced environment.
- Strong interpersonal and communication skills, with demonstrable ability to lead and inspire a team.
- Resilience and a positive attitude when managing competing demands and peak trading periods.
- Effective multitasking ability and a proactive, solutions-oriented approach to store challenges.
- Very good command of English.
Skills
Experience
Mehrjährige Erfahrung im Verkauf oder Einzelhandel — several years' experience in retail or sales, ideally within fashion or luxury retail environments.
Education
High school diploma or equivalent; vocational training in retail, sales or fashion is advantageous.
Workplace
The role is situated in Wals-Himmelreich, Salzburg, Austria — conveniently close to Salzburg.
Benefits
Attractive competitive compensation package; employee discounts at Michael Kors and Jimmy Choo; clothing allowance for work attire; comprehensive employee wellbeing programme.
Culture
The workplace is fast-paced and creatively driven, with a strong emphasis on elevated client service and teamwork. As part of Capri Holdings, the brand supports internal mobility and personal development, encouraging leaders who combine commercial discipline with a passion for fashion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Supervisor», «Sales Team Lead», «Assistant Store Manager», «Client Services Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.