Michael Kors Sales Supervisor
- Location
- San Francisco California USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- Up to $24/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 14, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors seeks a Sales Supervisor to lead retail sales operations and maintain the highest standards of customer service within a dynamic, fast-paced environment. The successful candidate will drive personal and store sales goals, develop lasting client relationships, oversee junior sales staff, and ensure adherence to all company policies and visual merchandising standards. This supervisory role requires expertise in luxury fashion retail, inventory management, and team development.
Role & Responsibilities
- Meet and exceed personal and store sales goals whilst developing advanced sales techniques and coaching associates to maximize revenue
- Build and maintain a robust personal client book, supporting associates in developing and leveraging their own customer relationships
- Provide exceptional customer service, resolve client complaints and returns swiftly, and ensure complete satisfaction with all transactions and special requests
- Supervise and train sales associates across all operational functions, including register usage, cash controls, and customer service protocols
- Oversee stock management, coordinate receiving and shipping procedures, participate in inventory counts, and maintain accurate related documentation
- Ensure the selling floor remains impeccably presented, properly stocked, and aligned with visual merchandising directives at all times
- Collaborate with store management on risk management, physical security, cash controls, and inventory oversight
- Maintain and project professional grooming and appearance standards consistent with the Michael Kors brand image
- Demonstrate comprehensive product knowledge and maintain awareness of fashion industry trends and market developments
Qualifications
- Minimum 2 years of specialty retail experience in a supervisory or lead capacity
- Demonstrated success in achieving and exceeding sales targets
- Proven ability to build and maintain client relationships and manage customer-facing conflicts
- Strong leadership and team development capabilities
- Proficiency in retail point-of-sale systems and inventory management procedures
Skills
Experience
Minimum 2 years of specialty retail experience, preferably including supervisory responsibilities or demonstrated leadership within a customer-facing retail environment.
Education
High school diploma or equivalent; additional retail management certification or training is advantageous.
Workplace
This position is based in San Francisco, California, USA.
Compensation
The base compensation for this position is up to USD 24 per hour.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Sales Lead», «Retail Supervisor», «Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.