Michael Kors Sales Supervisor
- Location
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $15–21/hour
- Posted
- Mar 20, 2026
About Michael Kors
Michael Kors is a global luxury lifestyle brand within Capri Holdings Limited, renowned for its accessible American luxury in ready-to-wear, accessories and leather goods. The brand operates an international retail network and emphasizes an elevated client experience, strong visual identity and commercial rigor across its stores.
Michael Kors — Sales Supervisor in Rocky View, Canada. Full-time retail leadership role driving sales, clienteling and visual merchandising. CAD 15–21/hr.
Role & Responsibilities
- Drive personal and store sales performance through effective clienteling, upselling and follow-through on post-sale service (shipping, alterations, special requests).
- Coach, motivate and develop sales associates to maximize individual and team sales results and to maintain brand service standards.
- Deliver exemplary customer service; resolve client complaints promptly to preserve client relationships and brand reputation.
- Support store operations including cash controls, register management, inventory processes, shipping/receiving protocols and participation in inventories.
- Implement and maintain visual merchandising directives to ensure the sales floor is organized, stocked and aligned with the brand image.
- Contribute to loss prevention and physical security procedures and ensure adherence to company policies and grooming standards.
Qualifications
- Minimum two years of specialty retail experience, preferably in luxury or premium apparel/accessories.
- Demonstrated ability to achieve sales targets and to coach others in selling techniques and client development.
- Strong organizational aptitude with experience in inventory control, cash handling and POS procedures.
- Professional appearance and adherence to brand image and grooming standards.
- Effective communication skills and the ability to manage customer service escalations.
Skills
Experience
Minimum 2 years of specialty retail experience; luxury or premium brand experience preferred, with exposure to store supervisory responsibilities and sales coaching.
Education
High school diploma or equivalent required; post-secondary study in retail, business or a related field preferred.
Workplace
The successful candidate will be located in Rocky View, Alberta, Canada, with easy access to Calgary.
Compensation
The base compensation for this position ranges from CAD 15 to CAD 21 per hour.
Culture
The brand fosters a fast-paced, customer-focused retail culture that values polished presentation, teamwork and commercial performance. Employees are expected to deliver elevated service, adhere to brand standards and contribute to a collaborative environment where development and coaching are part of daily operations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Supervisor», «Sales Floor Supervisor», «Retail Team Lead», «Client Services Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.