Michael Kors Sales Supervisor
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Michael Kors Sales Supervisor (Part-time) in Ottawa — lead store operations and clienteling. Compensation: CAD 17.60–19.00/hr.
Overview
Michael Kors is a global luxury lifestyle brand known for ready-to-wear, accessories and leather goods. The label is part of Capri Holdings Limited and operates an international retail network and wholesale channels. As an employer, the brand emphasizes fashion-led merchandising, customer-focused retail operations and internal mobility across the broader Capri portfolio.
Role & Responsibilities
- Support store leadership in driving sales results through strategic execution and hands-on coaching.
- Perform and oversee key opening and closing procedures and daily operational tasks to ensure smooth store performance.
- Coach and mentor sales staff to elevate customer service, selling skills and styling techniques.
- Develop and nurture client relationships through active clienteling and personalized service.
- Exercise leadership during peak trading periods, delegating tasks and managing the team’s daily priorities.
- Demonstrate flexibility in scheduling and adapt to changing operational needs in a fast-paced retail environment.
Qualifications
- Minimum 2+ years of relevant retail experience, preferably within premium or luxury fashion.
- Proven leadership or supervisory experience with a strong aptitude for coaching and mentoring.
- Demonstrable clienteling experience and ability to build lasting customer relationships.
- Comfortable executing opening/closing procedures and essential store operations.
- Energetic, self-motivated and brand-focused with a commercial mindset.
Skills
Experience
At least 2 years of retail experience with demonstrated supervisory responsibilities; experience in luxury or premium fashion retail strongly preferred.
Education
High school diploma or equivalent required; post-secondary education in fashion, retail management or a related field is an asset.
Workplace
The role is situated in Ottawa, Ontario, Canada. There are currently 5 open positions in Ottawa on Cerulean. Within Ontario, Cerulean currently features 85 open roles, including 7 recent additions. Across Canada, Cerulean lists 215 open roles — 9 of them newly added.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 19 per hour.
Benefits
Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo, Michael Kors; Exclusive Employee Sales; Clothing Allotment
Culture
The brand fosters a fast-paced, customer-centric retail culture where creativity and commerciality intersect. Emphasis is placed on professional development, internal mobility across the Capri Holdings portfolio and delivering elevated service in a luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.