Michael Kors Sales Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 24, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors Sales Supervisor role at Florida Mall, Orlando, FL. Lead sales team and customer service operations.
Role & Responsibilities
- Meet personal and store sales goals while developing and refining personal sales techniques
- Supervise sales associates and assist in the development of their selling skills to maximize sales performance
- Build and maintain repeat clientele by utilizing personal client book and supporting staff engagement
- Resolve customer concerns and complaints promptly and effectively to ensure satisfaction
- Collaborate with store management on risk management, physical security, store cash controls, and inventory management
- Train sales staff on register usage, maintenance, and appropriate management functions
- Execute shipping, receiving, and inventory protocols; participate in regular stock counts
- Ensure the selling floor is neat, organized, and properly stocked to reflect the correct visual merchandising image
- Implement and maintain all merchandising and visual directives from corporate
- Communicate inventory needs and identify product concerns in a timely manner
- Maintain professional image and grooming standards reflective of the brand
- Adhere to work schedule and support training programs and seminars
Qualifications
- Proven supervisory or retail management experience
- Demonstrated ability to exceed sales targets and drive team performance
- Strong customer service orientation and conflict resolution skills
- Proficiency in POS systems and register management
- Knowledge of luxury retail operations and visual merchandising standards
Skills
Experience
Retail sales and supervisory experience in a luxury or upscale retail environment, with demonstrated ability to lead teams and exceed sales targets.
Education
High school diploma or equivalent; retail management certification or comparable professional development preferred.
Workplace
This position is based in Orlando, Florida, United States of America.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager, Sales», «Sales Team Lead», «Retail Operations Supervisor», «Sales Manager – Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.