Michael Kors Sales Supervisor
- Location
- Niagara FallsNew YorkUSA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $15.77–18.45/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 15, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors seeks a Part-Time Sales Supervisor in Niagara Falls, NY. Lead sales performance, manage teams, and deliver premium customer service.
Role & Responsibilities
- Meet and exceed personal and store sales goals through advanced sales techniques and merchandise expertise
- Supervise and mentor sales associates; develop their sales capabilities and ensure adherence to brand service standards
- Build and maintain repeat clientele through personal client relationship management and client book development
- Resolve customer concerns and complaints efficiently, ensuring complete satisfaction and positive brand representation
- Oversee sales floor merchandising and visual displays to maintain brand standards and optimize product presentation
- Assist with inventory management, stock control, shipping and receiving protocols, and stock participation
- Support staff training in point-of-sale systems and register management procedures
- Collaborate with store management on risk management, physical security, cash controls, and loss prevention
- Monitor post-sale details including shipping, alterations, and special requests to ensure customer satisfaction
- Maintain professional image and grooming standards consistent with brand guidelines; ensure staff compliance
Qualifications
- Minimum 2 years of specialty retail experience
- Proven track record of exceeding sales targets
- Strong customer service orientation and relationship-building ability
- Demonstrated supervisory or team leadership experience
- Proficiency in point-of-sale systems and retail operations
Skills
Experience
Minimum 2 years of specialty retail experience with demonstrated success in sales and customer-facing roles.
Education
High school diploma or equivalent required; retail management certification or equivalent training preferred.
Workplace
This position is based in Niagara Falls, New York, USA, within easy reach of Buffalo.
Compensation
The base compensation for this position ranges from USD 15.77 to USD 18.45 per hour.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Lead», «Retail Supervisor», «Store Lead», «Customer Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.