Michael Kors Sales Supervisor
Michael Kors seeks a Part-time Sales Supervisor in Niagara Falls, NY to lead sales, client relations and store operations.
Overview
Michael Kors is a global luxury lifestyle brand known for accessible designer ready-to-wear, leather goods, footwear and accessories. As part of Capri Holdings, the label operates a worldwide retail network and emphasizes a polished brand image, client-focused service and commercial creativity in its stores.
Role & Responsibilities
- Achieve personal and store sales targets through elevated clienteling and consultative selling.
- Coach, motivate and develop sales associates to maximise individual and team performance.
- Build and maintain lasting client relationships; maintain and utilise a personal client book and support associates with theirs.
- Ensure exemplary customer service by resolving client issues, managing returns and follow-up on special requests, shipping and alterations.
- Support store operations including cash controls, register management, inventory, receiving/shipping procedures and risk prevention.
- Execute and maintain visual merchandising standards to ensure a polished selling floor and timely processing of deliveries.
- Participate in inventories and communicate inventory needs and product concerns to management.
- Uphold brand grooming, image standards and adherence to company policies, procedures and training initiatives.
Qualifications
- Minimum 2 years of specialty retail experience.
- Previous supervisory or team-lead experience in a retail environment preferred.
- Demonstrated ability to drive sales and develop client relationships in a luxury or fashion setting.
- Strong interpersonal, coaching and conflict-resolution skills.
- Flexible availability to work retail hours, including weekends and holidays, and adherence to brand appearance standards.
Skills
Experience
Minimum of 2 years' experience in specialty retail; prior supervisory or leadership experience preferred, ideally within a fashion or luxury retail environment.
Education
High school diploma or equivalent; some college or vocational retail/visual merchandising training preferred.
Workplace
This position is based in Niagara Falls, New York, USA, within easy reach of Buffalo. Cerulean lists 3 open roles in Niagara Falls. The broader New York area accounts for 610 active listings on Cerulean, 21 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Compensation
The base compensation for this position ranges from USD 15.77 to USD 18.45 per hour.
Culture
Stores operate in a fast-paced, fashion-forward retail environment that prioritizes elevated client service, polished visual presentation and commercial results. The brand values collaboration, professional grooming and opportunities for on-the-job development within a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.