Michael Kors Sales Supervisor
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 8, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors seeks a part-time Sales Supervisor in Miami/Fort Lauderdale/West Palm Beach to drive sales, mentor staff, and lead retail operations.
Role & Responsibilities
- Meet and exceed personal and store sales goals while developing sales techniques and coaching associates
- Build and maintain repeat clientele through personalized client relationship management and support staff in developing their own client books
- Resolve customer complaints and issues swiftly and effectively, ensuring high satisfaction rates and positive brand perception
- Collaborate with store management on risk management, physical security, cash controls, and inventory management
- Train sales associates on register functionality, maintenance, and proper operational procedures
- Execute all register functions accurately and maintain proper controls over sales-related transactions
- Oversee stock, shipping, and receiving protocols; process deliveries in a timely manner and maintain accurate documentation
- Ensure the selling floor is impeccably maintained, organized, and visually aligned with brand standards at all times
- Communicate inventory needs and product concerns to support business objectives and merchandise turnover
- Maintain professional brand image and grooming standards; model attendance and scheduling compliance
- Support and facilitate training programs and seminars for sales and operational staff
- Drive elevated levels of customer service to maximize sales performance and brand loyalty
Qualifications
- Proven track record of meeting or exceeding sales targets in a retail environment
- Demonstrated ability to lead and mentor retail staff in a fast-paced, creative environment
- Strong knowledge of fashion industry trends, products, and merchandising principles
- Experience with point-of-sale (POS) systems and retail management software
- Excellent problem-solving skills with the ability to resolve customer and operational issues
- Outstanding interpersonal and communication skills
- Ability to multitask and prioritize in a dynamic retail setting
Skills
Experience
Minimum 2–3 years of retail sales experience with at least 1 year in a supervisory or leadership capacity within a luxury or premium retail environment. Demonstrated success in driving sales, coaching team members, and maintaining operational excellence.
Education
High school diploma or equivalent (GED); additional retail management training or certification preferred.
Workplace
This position is based in Miami, Florida, USA.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Retail Supervisor», «Floor Supervisor», «Client Relations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.