Michael Kors Sales Supervisor
- Location
- ManchesterEnglandUK
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- £26,000–41,500/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 28, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors Sales Supervisor role in Manchester, UK. Lead retail teams, drive sales performance, and deliver exceptional customer experiences in a dynamic environment.
Role & Responsibilities
- Inspire, coach, and support the store team while partnering with management to build a culture of accountability and performance
- Assist in onboarding and developing team members, ensuring they feel welcomed and supported
- Guide the team to prioritize inclusive, high-quality customer experiences that build loyalty and repeat business in-store and through virtual shopping
- Ensure team members maintain client communication using all available clientelling apps and tools
- Proactively manage client database to increase sales and drive repeat business
- Set and communicate clear sales goals and KPIs, ensuring all team members understand their contribution to success
- Promote a proactive approach to loss prevention, collaborating with store leadership to address concerns early
- Use company communication platforms effectively and follow through on relevant updates and actions
Qualifications
- Proven experience in retail, ideally within a fast-paced and customer-focused environment
- Ability to lead and collaborate with empathy, clarity, and respect for diverse working styles
- Comfort with technology and a willingness to use digital tools to enhance customer experience
- Resilience and adaptability in a dynamic retail setting
- Strong organizational and interpersonal skills, with attention to detail
- Familiarity with retail KPIs and Microsoft Office
- Proficiency in English (spoken and written)
Skills
Experience
Proven experience in retail, ideally within a fast-paced and customer-focused environment, with demonstrated ability to lead teams and drive sales performance.
Workplace
The successful candidate will be located in Manchester, England, UK.
Compensation
The base compensation for this position ranges from GBP 26,000 to GBP 41,500 per annum.
Benefits
Cross-brand discounts and private employee sales across Capri brands; vacation allowance; internal mobility opportunities across Capri brands; employee assistance program for mental, emotional, and financial wellbeing support.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Retail Sales Manager», «Store Team Supervisor», «Client Services Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.