Michael Kors Sales Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- £26,000–41,500/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 29, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors Sales Supervisor position in Leeds, UK. Lead a store team and drive customer experiences in luxury retail.
Role & Responsibilities
- Inspire, coach, and support the store team while partnering with management to build a culture of accountability and performance
- Assist the management team in onboarding and developing team members, ensuring all feel welcomed and supported
- Guide the team to prioritize inclusive, high-quality customer experiences that build loyalty and repeat business both in-store and through virtual shopping
- Ensure team members maintain client communication using all available clientelling apps and tools
- Proactively manage the client database to increase sales and repeat business
- Set and communicate clear sales goals and KPIs, ensuring all team members understand how they contribute to overall success
- Promote a proactive approach to loss prevention, collaborating with store leadership to address concerns early
- Use company communication platforms effectively and follow through on relevant updates and actions
Qualifications
- Proven experience in retail, ideally within a fast-paced and customer-focused environment
- Ability to lead and collaborate with empathy, clarity, and respect for diverse working styles
- Strong organizational and interpersonal skills with attention to detail
- Familiarity with retail KPIs and key performance metrics
- Proficiency in English (spoken and written)
Skills
Experience
Proven experience in retail within a fast-paced and customer-focused environment, ideally with supervisory or leadership responsibilities.
Education
Secondary education or equivalent; further retail management qualification or training is advantageous.
Workplace
This position is based in Leeds, England, UK.
Compensation
The base compensation for this position ranges from GBP 26,000 to GBP 41,500 per annum.
Benefits
Cross-brand discounts and private employee sales across all Capri brands, vacation allowance (paid time off), internal mobility across Capri Brands, employee assistance program for mental, emotional, and financial wellbeing.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Store Supervisor», «Sales Team Lead», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.