Michael Kors Sales Supervisor
Michael Kors (Capri Holdings) seeks a part-time Sales Supervisor in Lake George, NY. Lead sales, staff supervision and client service. $20–$24/hr.
Overview
Michael Kors is an internationally recognised luxury fashion brand known for accessible modern American sportswear, handbags, footwear and accessories. The brand operates within Capri Holdings Limited, a global fashion group that manages multiple luxury and premium labels. Michael Kors maintains a global retail footprint and invests in talent development, retail excellence and brand-building through experiential customer service.
Role & Responsibilities
- Achieve personal and store sales targets through direct selling and by coaching associates to maximise performance.
- Provide day-to-day supervision of sales staff, including training, scheduling adherence and performance feedback.
- Deliver elevated client service, build and maintain repeat clientele using personal and team client books, and resolve customer issues to ensure satisfaction.
- Manage point-of-sale operations: execute management register functions, train staff on proper register usage and maintain cash controls.
- Support store operations including inventory management, shipping/receiving protocols, participation in inventories and communication of stock needs.
- Support risk management and physical security procedures to protect merchandise and store assets.
- Implement and maintain merchandising and visual directives; ensure the sales floor is stocked, organised and brand‑appropriate.
- Oversee post-sale follow-up (shipping, alterations, special requests) to guarantee a seamless client experience.
- Enforce brand image and grooming standards and support follow-up for training programs and seminars.
Qualifications
- Proven ability to meet or exceed sales targets and to coach a retail team to similar results.
- Strong customer service orientation with demonstrated clienteling skills and the ability to resolve disputes effectively.
- Leadership and supervision skills, including training, scheduling and performance management.
- Knowledge of store operations: register management, inventory control, shipping/receiving and loss-prevention practices.
- Professional grooming and adherence to brand image standards; reliable time and attendance practices.
- Valid driver's license if assigned offsite driving duties.
Skills
Experience
Minimum 2 years of specialty retail experience, preferably with supervisory or leadership responsibilities in a fashion or luxury retail environment.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in Lake George, New York, USA, within easy reach of Albany. Cerulean lists 3 open roles in Lake George. The broader New York area accounts for 600 active listings on Cerulean, 20 of which are new. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.
Compensation
The base compensation for this position ranges from USD 20 to USD 24 per hour.
Culture
Michael Kors fosters a fast-paced, client-centric retail culture that emphasises polished brand presentation, commercial awareness and continuous professional development. Team members are expected to be fashion-forward, service-oriented and committed to delivering an elevated customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.