Michael Kors Sales Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Posted
- Mar 19, 2026
About Michael Kors
Michael Kors is a global luxury lifestyle brand within Capri Holdings that designs and markets ready-to-wear, accessories and footwear. As part of a multi-brand group, the label operates an extensive retail network across Europe and offers international career paths within a commercially driven, fashion-focused environment.
Michael Kors Sales Supervisor in Neuer Wall, Hamburg — Full-time role leading retail operations and client experience at Michael Kors.
Role & Responsibilities
- Deliver an exceptional customer experience and uphold the brand’s service standards
- Supervise, coach and develop store staff while enforcing company policies, procedures and management directives
- Lead by example to motivate the team and drive sales performance and professional growth
- Manage day-to-day store operations and ensure efficient business execution
- Foster a cooperative, supportive workplace through flexibility and positive leadership
- Build and maintain long-term client relationships and nurture repeat clientele
- Utilise all available retail tools and technologies to support sales and operational processes
Qualifications
- Proven retail sales experience with a strong service orientation
- Demonstrable supervisory or team-lead experience in a retail environment
- Excellent organisational and communication skills with attention to detail
- Ability to work under pressure in a fast-paced, demanding environment and handle multiple priorities
- Fluency in German (knowledge of the local language) — English language skills desired
Skills
Experience
Relevant sales experience in retail is required; prior supervisory or team-leading experience within fashion or luxury retail is preferred. Experience delivering high standards of client service and coaching store teams to achieve sales targets is essential.
Education
Secondary education (Abitur or equivalent) or vocational qualification; formal training in retail, sales or business is advantageous.
Workplace
This position is based in Hamburg, Hamburg, Germany.
Benefits
Competitive compensation package; employee discount at Michael Kors and Jimmy Choo; work clothing provided; employee wellbeing programme.
Culture
The brand cultivates a fast-paced, fashion-forward retail culture with an international and multicultural EMEA team. Emphasis is placed on professional development, collaborative leadership and delivering premium client experiences in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Supervisor», «Sales Team Leader», «Boutique Supervisor», «Assistant Store Manager (Retail)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.