Michael Kors Sales Supervisor
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors Part-time Sales Supervisor at Barton Creek Mall, Austin, TX. Lead sales team and deliver exceptional customer service.
Role & Responsibilities
- Oversee daily sales operations and complete sales transactions with accuracy and efficiency
- Provide courteous and timely customer service while maintaining comprehensive knowledge of current promotions, fashion trends, and merchandise features
- Train and mentor new sales associates while ensuring team adherence to company policies and procedures
- Maintain store visual objectives, housekeeping standards, and inventory organization
- Process customer complaints, exchanges, refunds, and adjustments professionally
- Verify correct pricing, signage, and product documentation for merchandise
- Monitor and report loss prevention concerns to management and maintain awareness of security protocols
- Assist with product flow from stockroom to sales floor as needed
- Coordinate with Store Manager or Assistant Manager on operational and strategic matters
Qualifications
- Demonstrated ability to lead and train retail staff
- Strong understanding of retail operations, loss prevention, and company policy
- Proficiency in point-of-sale systems and sales transaction processing
- Excellent customer service skills and ability to handle complaints diplomatically
- Attention to detail in pricing, signage, and inventory management
Skills
Experience
Retail sales experience with supervisory or lead responsibilities preferred; demonstrated track record of delivering exceptional customer service in a fast-paced retail environment.
Education
High school diploma or equivalent; additional retail management certification or training is advantageous.
Workplace
The role is situated in Austin, Texas, USA.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Retail Supervisor», «Sales Team Lead», «Store Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.