Michael Kors Sales Supervisor
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 26, 2026
About Michael Kors
Michael Kors is a global luxury lifestyle brand recognised for accessible, contemporary fashion. The label operates within Capri Holdings Limited alongside other high-profile fashion maisons; as an employer it emphasises retail excellence, international brand standards and professional development for frontline teams.
Michael Kors seeks a Part-Time Sales Supervisor in Annapolis, MD to lead sales, client service and store operations for the brand.
Role & Responsibilities
- Achieve personal and store sales targets through elevated levels of service and persuasive selling techniques.
- Coach and develop sales associates to maximise individual and team performance; lead by example on the sales floor.
- Maintain expert product knowledge and proactively build repeat clientele using a personal client book and clienteling practices.
- Oversee post‑sale processes including shipping, alterations and special requests to ensure exceptional client satisfaction.
- Resolve client complaints and service issues swiftly, supporting staff with returns and defective merchandise procedures.
- Support store operations: cash controls, risk management, physical security, inventory accuracy and participation in inventories.
- Train and support staff on register usage and management functions; accurately execute managerial register duties when required.
- Implement and maintain merchandising and visual directives; ensure the selling floor is organised, fully stocked and brand‑accurate.
- Process deliveries and shipping/receiving paperwork; identify and communicate inventory needs or product concerns.
- Uphold professional image and grooming standards, adhere to scheduled hours and support follow‑up for training programmes.
- If applicable, perform offsite driving duties to transport product between locations in accordance with company protocols.
Qualifications
- Minimum 2 years of specialty retail experience.
- Demonstrable experience in a supervisory or lead role within retail preferred.
- Proven track record of meeting sales targets and developing client relationships.
- Strong interpersonal, communication and coaching skills.
- Ability to perform cash handling and managerial register functions accurately.
- Valid driver’s license required if role includes offsite driving responsibilities.
Skills
Experience
Minimum two years in specialty retail, with supervisory or lead experience preferred; experience with luxury or premium brands is advantageous.
Education
High school diploma or equivalent; formal retail or management training is a plus.
Workplace
This position is based in Annapolis, Maryland, USA, within easy reach of Washington, D.C..
Culture
Michael Kors fosters a fast‑paced, fashion‑driven retail environment that prioritises elevated customer service and professional presentation. The company values commercial acumen, ongoing training and development, and adherence to global brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Supervisor», «Client Relations Supervisor», «Sales Team Lead (Retail)», «Assistant Store Manager — Sales», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.