Michael Kors Sales Supervisor

Location
Employment Full-Time
Seniority Supervisor
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted ✦ Today
Apply ⟼

Michael Kors seeks a full‑time Sales Supervisor in Annapolis, USA — retail leadership role focused on sales, clienteling and store operations.

Overview

Michael Kors is an American luxury fashion house known for accessible modern luxury in ready-to-wear, handbags and accessories. The brand operates a global retail network and is part of Capri Holdings, a fashion group which includes other maisons. As an employer, Michael Kors emphasizes elevated client service, visual presentation and frontline leadership in a fast-moving retail environment.

Role & Responsibilities

  • Achieve personal and store sales targets through elevated levels of service and consultative selling; actively develop and coach associates’ sales techniques.
  • Cultivate and maintain repeat clientele through effective clienteling and support of sales staff in building and using client books.
  • Oversee daily store operations including cash controls, register functions, risk management, stock receiving/processing and participation in inventories.
  • Ensure the selling floor reflects brand visual standards; assist with implementation and maintenance of merchandising and visual directives.
  • Manage after‑sale processes (shipping, alterations, special requests) and resolve client service issues to guarantee customer satisfaction.
  • Support hiring, training follow‑up and enforcement of image, grooming and attendance standards.

Qualifications

  • Proven retail supervisory or team‑lead experience in a luxury or premium brand environment.
  • Track record of meeting sales targets and coaching a sales team to achieve KPIs.
  • Strong customer service and clienteling orientation with the ability to resolve escalated customer issues.
  • Comfortable executing store operational controls: cash handling, register functions, stock management and loss prevention.
  • Flexible availability including weekends, evenings and peak seasonal periods; valid driver’s license preferred if required for offsite product transport.

Skills

Clienteling Sales coaching and performance management Inventory management and stock control Cash handling and register operations Visual merchandising implementation Risk management and loss prevention Customer relationship management

Experience

Several years of retail sales experience with demonstrated supervisory or lead responsibilities; prior experience within a luxury or premium fashion retailer is strongly preferred.

Education

High school diploma or equivalent required; post‑secondary coursework in business, retail management or fashion is preferred.

Workplace

This position is based in Annapolis, Maryland, USA, within easy reach of Washington, D.C.. Cerulean lists 3 open roles in Annapolis, including 1 posted recently. The broader Maryland area accounts for 12 active listings on Cerulean, 6 of which are new. In USA as a whole, Cerulean currently features 3.485 open positions, with 213 posted this week.

Culture

Michael Kors retail teams operate in a fast‑paced, trend‑driven environment that prizes polished client service, visual excellence and collaborative teamwork. The brand fosters professional presentation, continuous training and inclusive hiring practices consistent with Capri Holdings’ global standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Apply For This Position ⟼

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Supervisor», «Store Sales Lead», «Client Relations Supervisor», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.