Michael Kors Sales Supervisor

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Location
AmsterdamNorth HollandNetherlands
Employment
Part-Time
Seniority
Supervisor
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 13, 2026

About Michael Kors

Michael Kors is a global luxury lifestyle brand known for accessible, jet-set inspired ready-to-wear, accessories and leather goods. Operating worldwide through directly operated boutiques and wholesale partners, the label is part of Capri Holdings Limited and emphasizes polished brand presentation, elevated client service and a fast-paced retail environment.

Michael Kors seeks a part-time Sales Supervisor in Amsterdam (38 hours) to lead the retail team, drive sales and deliver elevated client experiences.

Role & Responsibilities

  • Lead, coach and inspire the store team to create a high-performance culture that delivers on brand expectations and individual accountability.
  • Support onboarding, training and ongoing development of Jet Set Ambassadors; provide constructive feedback and performance coaching.
  • Model and enforce brand image, grooming and behavioural standards across the team.
  • Drive exceptional client experiences in-store and via Virtual Shopping, ensuring consistent use of clienteling apps and tools to maintain client communications.
  • Proactively manage and grow the client database to increase loyalty and sales.
  • Set, communicate and monitor sales, unit and KPI targets for the team; analyse reports and implement action plans to meet or exceed objectives.
  • Maintain strong floor presence, lead by example and support the team in resolving customer service issues with empowered decision-making.
  • Support store operations including visual merchandising execution, store maintenance, auditing and loss-prevention initiatives in collaboration with management and LPRM.

Qualifications

  • Proven retail and people-management experience with a fast-paced retailer.
  • Demonstrable ability to coach teams to achieve sales targets and KPIs.
  • Technology-proficient with experience leveraging clienteling apps and retail platforms to drive sales.
  • Proficiency in Retail Math, KPI interpretation and Microsoft Office.
  • Fluent in English and Dutch.

Skills

Coaching and team leadership Retail Math KPI analysis Microsoft Office Clienteling apps Virtual Shopping platforms Loss prevention procedures Visual merchandising execution Customer service and complaint resolution Sales reporting and action planning

Experience

Relevant proven retail and management experience within a fast-paced retailer, with a track record of meeting sales targets and developing team performance.

Education

High school diploma or equivalent; vocational training or certificate in retail or business management preferred.

Workplace

This position is based in Amsterdam, North Holland, Netherlands.

Culture

The brand fosters a dynamic, fashion-forward workplace that prizes energy, optimism and a customer-centric mindset. Teams operate in a fast-paced retail ecosystem where collaboration, personal accountability and polished client service are central to success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Store Team Lead», «Client Experience Supervisor», «Assistant Store Manager (Retail)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.