Michael Kors Sales Supervisor
- Location
- Albuquerque New Mexico USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 29, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors is hiring a Sales Supervisor in Albuquerque, NM. Part-time position managing sales, client relations, and staff supervision.
Role & Responsibilities
- Meet personal and store sales goals through elevated sales and service techniques
- Develop and mentor sales associates' sales techniques to maximize performance
- Build and maintain repeat clientele utilizing personal client book and supporting staff client development
- Resolve client problems and complaints quickly and effectively, ensuring satisfaction
- Assist sales associates with customer service issues including dissatisfied customers, returns, and defective merchandise
- Collaborate with store manager on risk management, physical security, store cash controls, and inventory management
- Train sales staff in register usage, maintenance, and proper execution of management register functions
- Oversee stock, shipping, and receiving protocols, procedures, and related paperwork
- Participate in inventory counts
- Ensure selling floor is neat, organized, stocked, and reflects correct visual image at all times
- Implement and maintain merchandising and visual directives
- Process deliveries in a timely manner and identify product concerns
- Communicate inventory needs to support business goals
- Maintain professional image and grooming standards reflective of brand values
- Adhere to work schedule including time and attendance requirements
Qualifications
- Minimum 2 years specialty retail experience
- Demonstrated sales and customer service excellence
- Leadership and mentoring capability
- Strong knowledge of fashion merchandise
- Proficiency in point-of-sale systems and register functions
Skills
Experience
Minimum 2 years specialty retail experience, preferably in a luxury or premium fashion retail environment. Proven track record in achieving sales targets and developing client relationships.
Education
High school diploma or equivalent; additional retail management education or certification is preferred.
Workplace
This position is based in Albuquerque, New Mexico, USA.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Lead», «Retail Supervisor», «Client Services Manager», «Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.