Michael Kors Sales Supervisor
- Location
- AlbuquerqueNew MexicoUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 8, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors seeks Sales Supervisor in Albuquerque, NM. Lead retail operations, drive sales, and mentor associates at the Uptown location.
Role & Responsibilities
- Meet personal and store sales goals whilst developing associates' sales techniques to maximize performance
- Build and maintain repeat clientele through personal client book management and staff guidance
- Resolve client problems and complaints swiftly and effectively, ensuring satisfaction
- Supervise sales associates in customer service delivery and provide staff coaching across all service areas
- Collaborate with store manager on risk management, physical security, cash controls, and inventory management
- Train sales staff on register usage, management functions, and point-of-sale procedures
- Oversee stock management, shipping, receiving protocols, and related documentation
- Ensure the selling floor remains neat, organized, stocked, and reflects the correct visual brand image
- Implement and maintain merchandising and visual directives
- Participate in inventory counts and process deliveries in a timely manner
- Maintain professional image and grooming standards reflective of the Michael Kors brand
- Adhere to work schedule and support all training programmes and seminars
Qualifications
- Minimum 2 years of specialty retail experience
- Proven sales leadership and supervisory capabilities
- Strong knowledge of merchandise and fashion industry trends
- Demonstrated excellence in customer service and conflict resolution
- Proficiency in point-of-sale systems and retail management functions
Skills
Experience
Minimum 2 years of specialty retail experience in a supervisory or leadership capacity.
Education
High school diploma or equivalent; additional retail management certification or training preferred.
Workplace
This position is based in Albuquerque, New Mexico, USA.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Store Supervisor», «Retail Operations Supervisor», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.