Michael Kors Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 9, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors seeks a Sales Associate in Tokyo to deliver exceptional customer experiences, cultivate loyal clients and support store sales performance. The role includes clienteling, product advice, display and inventory upkeep, teamwork with management and execution of assigned store duties.
Role & Responsibilities
- Deliver an exceptional customer experience as a brand ambassador, building loyal customers.
- Use customer management tools to maintain ongoing communication and improve repeat-customer rates.
- Maintain product displays on the sales floor and in stock areas, and manage inventory appropriately.
- Work effectively with the management team to improve store performance.
- Use product information materials to advise customers with passion and confidence as a sales expert.
- Understand store sales data and performance and use them to support sales promotion.
- Set individual goals aligned with the store vision and KPIs, and work proactively toward achieving them for personal growth.
- Carry out assigned store duties, review work from the customer's perspective, and discuss necessary improvements with a manager.
- Respect others' opinions and contribute to a supportive, growth-oriented team.
- Attract customers through appearance, language and conduct appropriate to a brand ambassador.
- Build customer relationships, including through direct mail, and develop Michael Kors fans.
- Manage customer information to support appropriate communication.
- Respond promptly to customer feedback and requests in coordination with a manager.
Skills
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.