Michael Kors Sales Associate
Michael Kors seeks a Part‑time Sales Associate (18h) in Naples, Italy — deliver luxury client service and drive sales.
Overview
Michael Kors is an international luxury lifestyle brand known for refined American sportswear, accessories and leather goods. The label operates a global retail network and is part of Capri Holdings, a multi‑brand fashion group. As an employer it emphasizes commercial excellence, brand presentation and a client‑first retail experience.
Role & Responsibilities
- Act as a Michael Kors Ambassador to deliver exceptional, personalised customer experiences that drive loyalty and repeat business.
- Manage client communication and follow‑up using all available clientelling apps and tools to grow the client book.
- Maintain an impeccable on‑floor presentation and stockroom organisation to support visual merchandising and availability.
- Work closely with store management to align on targets, share market feedback and implement initiatives to improve store performance.
- Leverage Product Knowledge packs to become a selling expert and confidently advise customers on product features and styling.
- Monitor business results, identify sales opportunities and proactively convert prospects to achieve individual and store KPIs.
Qualifications
- Relevant retail sales experience, preferably within fashion or luxury categories.
- Demonstrable enthusiasm for fashion and a customer‑centric approach.
- Strong interpersonal and verbal communication skills; local language preferred.
- Ability to collaborate, motivate colleagues and contribute positively to a team environment.
- Technological proficiency with clientelling tools and retail sales platforms.
Skills
Experience
Previous experience in a fast‑paced retail environment with a track record of achieving sales targets; experience in luxury or premium fashion retail is advantageous.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in Naples, Campania, Italy. Cerulean lists 10 open roles in Naples. The broader Campania area accounts for 25 active listings on Cerulean. In Italy as a whole, Cerulean currently features 1.368 open positions, with 26 posted this week.
Benefits
Competitive compensation package; attractive commission scheme; clothing allowance.
Culture
The brand fosters a fast‑paced, creative and customer‑focused retail culture where commercial drive and polished service are prized. Teams are collaborative and diverse, with an emphasis on coaching, clientelling and inclusive recruitment practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.