Michael Kors Sales Associate
Michael Kors seeks a part-time Sales Associate in Florence, Italy — clientelling, retail sales; commission and clothing allowance offered.
Overview
Michael Kors is a globally recognised luxury fashion brand within the Capri Holdings portfolio, renowned for its ready-to-wear, handbags and accessories. The brand operates an international retail network and emphasizes design-led product, elevated customer service and commercial retail execution across boutique and department store environments.
Role & Responsibilities
- Deliver exceptional, on-brand customer service to cultivate loyalty and drive repeat business as a Michael Kors ambassador.
- Proactively engage in clientelling using all available apps and CRM tools to manage client communication and follow-up.
- Maintain impeccable sales floor standards and stockroom organisation; support visual merchandising and inventory replenishment.
- Leverage product knowledge packs to confidently advise customers and convert sales.
- Collaborate with store management and colleagues to interpret business results, identify opportunities and meet sales targets.
Qualifications
- Relevant retail sales experience, ideally in a fast-paced or luxury fashion environment.
- Demonstrable ability to collaborate and motivate colleagues to achieve collective targets.
- Professional communication skills with a customer-centric orientation.
- Comfortable using retail technology and clientelling applications to enhance the customer experience.
- Local language proficiency (Italian preferred) and the ability to communicate effectively with diverse clientele.
Skills
Experience
Previous experience in retail sales with demonstrable achievement in customer service and meeting sales targets; experience in luxury or fashion retail is preferred.
Workplace
This position is based in Florence, Tuscany, Italy. Cerulean lists 72 open roles in Florence, including 1 posted recently. The broader Tuscany area accounts for 276 active listings on Cerulean, 3 of which are new. In Italy as a whole, Cerulean currently features 1.368 open positions, with 21 posted this week.
Benefits
Competitive compensation package; attractive commission scheme; clothing allowance
Culture
The workplace culture is fast-paced, customer-focused and team-oriented, with an emphasis on professionalism and brand representation. The employer promotes inclusivity and equal opportunity and supports reasonable accommodations during the recruitment process.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.