Michael Kors Sales Assistant
Michael Kors is hiring a part-time Sales Assistant in Orlando (Florida Mall) to support merchandising, POS and customer service.
Overview
Michael Kors is an internationally recognised American luxury lifestyle brand known for ready-to-wear, accessories and leather goods. As part of Capri Holdings, the label operates a global retail network and emphasizes elevated customer service, visual merchandising excellence and professional development within a fast-paced, design-led environment.
Role & Responsibilities
- Replenish merchandise and maintain presentation on the sales floor; unpack, hang or fold product and secure security tags as required.
- Perform stock checks and support sales associates with product availability and client requests.
- Assist with visual merchandising tasks and merchandise floor moves to uphold brand presentation standards.
- Process Point-of-Sale (POS) transactions accurately and follow all cash-handling procedures.
- Greet and engage customers warmly, respond to inquiries, determine needs and direct clients to appropriate sales personnel.
- Support fitting room operations and collaborate with sales and stock teams to ensure a seamless client experience.
- Maintain a neat, organised sales floor, fitting rooms and cash wrap; manage go-backs and general operational tasks.
- Adhere to scheduled shifts, time and attendance policies, and all company sales-related procedures.
Qualifications
- High school diploma or equivalent preferred.
- Previous retail or customer-service experience preferred; luxury or brand retail experience advantageous.
- Exceptional interpersonal and communication skills with a strong customer-service orientation.
- Basic numeracy and the ability to operate POS systems accurately.
- Ability to work flexible schedules, including weekends and holidays, and to stand for extended periods.
- Authorization to work in the United States.
Skills
Experience
Entry-level role; prior retail or client-facing experience preferred (typically 0–2 years). Luxury retail experience is a plus.
Education
High school diploma or equivalent preferred.
Workplace
The role is situated in Orlando, Florida, USA. There are currently 44 open positions in Orlando on Cerulean, with 4 added recently. Within Florida, Cerulean currently features 296 open roles, including 11 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
Michael Kors offers a fast-paced, design-driven retail environment that values polished client service and strong visual standards. As part of Capri Holdings, the brand fosters an inclusive workplace and provides an accessible recruitment process with reasonable accommodations for candidates.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.