Michael Kors Sales Assistant

About Michael Kors

Michael Kors is an American luxury fashion house known for accessible, modern sportswear, leather goods and accessories. The brand operates globally as a subsidiary of Capri Holdings and maintains a portfolio of retail stores and wholesale partnerships, offering career mobility across a multinational luxury retail group.

Role & Responsibilities

• Deliver an engaging, on‑floor customer experience by greeting, advising, and styling clients to drive conversion and average transaction value.
• Process point‑of‑sale (POS) transactions accurately and efficiently, including payments, returns and exchanges.
• Actively pursue sales and productivity targets through consultative selling and cross‑selling across product categories.
• Support omnichannel retail operations by leveraging available tools and technology to fulfill client needs (click‑and‑collect, clienteling, online order support).
• Maintain visual merchandising and store cleanliness standards throughout the day, including replenishment and garment presentation.
• Balance multiple operational duties — receiving, tagging, inventory maintenance and loss‑prevention procedures — while prioritizing guest service.
• Work a flexible schedule to cover peak retail periods, holidays and special events, ensuring adequate floor coverage.
• Communicate clearly with teammates and management to escalate client requests, stock issues, and service opportunities.

Qualifications

• Proficiency in reading, speaking and writing English; authorization to work for any employer in the United States (no visa sponsorship available).
• Ability to meet store scheduling requirements, including nights, weekends, holidays and peak retail traffic days.
• Strong interpersonal and communication skills with a demonstrated customer‑focus and sales orientation.
• Comfort with standing for extended periods and the physical ability to lift and carry up to 30 pounds.
• Preferred: previous retail or luxury brand sales experience and a demonstrated ability to meet sales targets.
• Preferred: self‑starter mentality, energetic presence, and comfort using retail technology and omnichannel tools.

Skills

Experience

Entry‑level role; prior retail or luxury sales experience is preferred but not required. Demonstrable customer service or sales experience will be advantageous.

Education

High school diploma or equivalent preferred.

Workplace

Benefits

Generous personal and vacation days; internal mobility across brands; cross‑brand discount; exclusive employee sales; paid parental leave; 401(k) match; clothing allowance.

Culture

The brand fosters a fast‑paced, fashion‑forward retail culture that prizes customer obsession, teamwork and personal development. Employees are expected to be stylish brand ambassadors who thrive in a results‑driven, collaborative environment with global mobility across Capri Holdings' brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.