Michael Kors Retail Supervisor
- Location
- WolfsburgLower SaxonyGermany
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 20, 2026
About Michael Kors
Michael Kors is a global luxury fashion brand known for accessible modern American sportswear and leather goods. The brand operates internationally through retail, outlet and wholesale channels and is part of Capri Holdings Limited, a global fashion group that includes multiple designer houses. Michael Kors emphasises brand-driven retail experiences and development opportunities for retail professionals.
Michael Kors in Wolfsburg seeks a full-time Sales Supervisor to lead the outlet team and deliver exceptional client experiences.
Role & Responsibilities
- Lead day-to-day store operations to ensure smooth, efficient service and compliance with company policies and procedures.
- Supervise, coach and mentor store staff; set performance expectations and foster professional development.
- Deliver an exceptional client experience through personalised service and effective clienteling to build and maintain customer relationships.
- Motivate the team to achieve sales targets and maintain high standards of presentation and product knowledge.
- Deploy available retail tools and technologies (POS, CRM and sales reporting) to optimise store performance.
- Create a cooperative, inclusive and supportive working environment that encourages staff engagement and retention.
Qualifications
- Proven retail sales experience, preferably within fashion or luxury retail.
- Demonstrable supervisory or team‑lead experience with the ability to motivate and develop colleagues.
- Excellent organisational and communication skills with meticulous attention to detail.
- Resilience under pressure and comfort working in a fast‑paced, target‑driven environment.
- Fluent English (spoken); strong interpersonal skills and a genuine passion for the Michael Kors brand.
- Preferred: commitment to personal and professional development and experience in clienteling or CRM-driven sales.
Skills
Experience
Proven retail sales experience with supervisory responsibilities; history of leading a store or outlet team in a fast‑moving retail environment and delivering against sales targets and clienteling objectives.
Education
Secondary education or equivalent; vocational training in retail, sales or business management preferred.
Workplace
The successful candidate will be located in Wolfsburg, Lower Saxony, Germany, with easy access to Hanover.
Benefits
Competitive compensation package; employee discount at Michael Kors; provision of store clothing; employee wellbeing programme.
Culture
Michael Kors fosters a client‑centric, fast‑paced retail culture that values professionalism, brand advocacy and team development. As part of Capri Holdings, the brand promotes inclusivity, ongoing learning and career progression within an international luxury retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Store Supervisor», «Sales Team Leader», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.