Michael Kors HR Services Generalist
Michael Kors — HR Services Generalist in London. Responsible for HR operations, payroll input, Workday administration and multi‑country employee support.
Overview
Michael Kors is a global lifestyle fashion brand within Capri Holdings Limited, recognised for accessible luxury in apparel, accessories and footwear. The brand operates an international retail and wholesale network and maintains corporate functions across multiple regions. As an employer it seeks creative, commercially minded talent and invests in operational excellence to support a fast-moving fashion business.
Role & Responsibilities
- Deliver day-to-day HR services across assigned EMEA countries, managing employee enquiries through HR inboxes with empathy and timeliness.
- Perform monthly payroll input activities and prepare payroll-related administration, including contract and offer production.
- Manage employee lifecycle administration: onboarding, offboarding, visa processes and GDPR subject access requests.
- Maintain and audit HR systems data (T&A and Workday); participate in system implementation and data quality assurance activities.
- Coordinate occupational health requirements and local relationships with company doctors, arranging referrals and visits as requested by HRBPs.
- Support benefits administration in partnership with the Total Rewards team and assist with local D&I and compliance reporting.
- Identify process inefficiencies and propose improvements to simplify workflows and enhance the employee experience.
- Provide ad-hoc facilities, IT and ID-creation support in markets without local HR teams.
Qualifications
- Minimum 3 years' experience in HR operations, HR services or a comparable HR role supporting multiple countries.
- Practical knowledge of employee lifecycle processes including onboarding, offboarding and benefits administration.
- Solid understanding of HR policies, local labour law compliance and data protection (GDPR).
- Excellent verbal and written communication skills with a strong customer-service orientation and high discretion handling confidential information.
- Proficiency in Microsoft Office applications and the ability to produce accurate reports and analyses.
- Preferred: HR certification (e.g., CIPD) and proficiency with Workday.
Skills
Experience
At least 3 years of progressive experience in HR operations or HR services, preferably in an international or multi-country environment with exposure to payroll input, HRIS administration and compliance reporting.
Education
Bachelor’s degree or equivalent in Human Resources, Business Administration or a related discipline; professional HR qualifications (e.g., CIPD) are desirable.
Workplace
The role is situated in London, England, UK. Within England, Cerulean currently features 598 open roles, including 23 recent additions. Across UK, Cerulean lists 638 open roles — 23 of them newly added.
Benefits
Flexible benefits; generous time-off policies; employee discounts on premium products and luxury brands; mentorship programs; volunteer days, sustainability programmes and charitable giving.
Culture
The workplace is fast-paced, international and creative, with a focus on operational excellence and employee experience. The brand emphasises career progression, inclusion and recognition, seeking team members who thrive in a collaborative, customer-focused environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «HR Operations Generalist», «HR Services Specialist», «Employee Services Generalist», «HR Operations Specialist», «HR Administration Generalist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.