Michael Kors Digital Content & Experience Coordinator
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $65,000–70,000/year
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 23, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors is hiring a Digital Content & Experience Coordinator in the NY Metro Area. Oversee site execution, QA, and content coordination for e-commerce platforms.
Role & Responsibilities
- Execute approved digital content strategies across Michael Kors and Michael Kors Outlet North America websites
- Support day-to-day execution of homepage updates, landing pages, navigation, promotions, seasonal campaigns, and sale events
- Own on-site execution of Michael Kors Outlet promotional calendar, ensuring accuracy of messaging, creative, links, timing, and site placements
- Translate approved strategies and direction into clear briefs, linking documents, tickets, trackers, and executional deliverables
- Coordinate with Site Merchandising, Web Production, and cross-functional partners to move content from briefing through launch
- Perform detailed quality assurance before and after launches, identifying and escalating content, linking, messaging, and functionality issues
- Maintain accurate content calendars, project trackers, process documentation, and other team resources
- Support execution of updates within third-party tools and platforms based on strategies established by the Digital Content & Experience Manager
- Complete daily site walkthroughs and support ongoing site maintenance across Michael Kors and Michael Kors Outlet
- Assist with gathering materials and performance data for seasonal recaps and leadership reviews
Qualifications
- 1+ years of experience in e-commerce, digital content, site operations, project coordination, or retail
- Exceptional attention to detail and strong commitment to accuracy
- Ability to manage repetitive, high-volume executional work while consistently meeting deadlines
- Strong organizational, communication, and follow-through skills
- Ability to follow established processes, incorporate feedback, and escalate issues appropriately
- Proficiency in Microsoft Office, including Excel and PowerPoint
- Ability to work in the New York City office three days per week
Skills
Experience
1+ years of experience in e-commerce, digital content, site operations, project coordination, or a retail-related field.
Workplace
The role is situated in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 65,000 to USD 70,000 per annum.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-commerce Operations Coordinator», «Digital Experience Associate», «Content & Site Operations Specialist», «Digital Merchandising Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.