Michael Kors Digital Commerce Merchandiser
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- £38,000–40,000/year
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 24, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors Digital Commerce Merchandiser role in London; £38,000–£40,000 annual salary for experienced e-commerce professional.
Role & Responsibilities
- Execute site merchandising plans and adjust strategies based on in-depth analysis of conversion rates, average order value, and other key performance indicators
- Support execution of the e-commerce content calendar and trading strategies to ensure consistency and regional alignment across all EMEA digital storefronts
- Produce daily, weekly, and ad-hoc performance reports against site metrics and KPIs, providing actionable insights to drive conversion and sales opportunities
- Own and effectively manage all product upload and go-live activities for websites, coordinating cross-functionally to ensure timely and complete product availability
- Create and maintain seasonal line lists and trackers to monitor and manage product activation and lifecycle across all EMEA sites
- Coordinate with US partners to manage and ensure timely online availability of EU-only merchandise; communicate status and action plans to Buying and Senior Management
- Ensure products are accurately categorized, properly attributed, and commercially presented to optimize customer experience; work with US counterparts on EU-specific requirements
- Oversee optimization of on-site search functionality and support effectiveness of intelligent product recommendations such as cross-sells and upsells
- Ensure smooth and timely execution of seasonal refreshes and major sale launches, meeting all critical path deadlines
- Complete weekly website reviews and audits to maintain the highest standards of excellence, consistency, and optimized performance across all sites and channels
- Build and maintain strong relationships with buying teams to align merchandising strategies with key category objectives
- Foster effective collaboration with US web merchandising and EMEA web production teams to identify conversion-driving opportunities and share best practice
- Oversee day-to-day coordination tasks, providing clear guidance and training to support team development
- Support concession coordination as required, ensuring product loading and display on partner sites adhere to critical path timelines
Qualifications
- Extensive experience in an e-commerce site merchandising role, ideally within an international retail environment
- Strong analytical and numerical skills
- Advanced proficiency in extracting and utilizing data from web metrics tools, particularly Adobe Omniture
- Advanced Microsoft Office skills, especially Excel, Word, and PowerPoint
- Experience managing e-commerce toolsets such as Salesforce Commerce Cloud (SFCC), Content Square, or Dynamic Yield
Skills
Experience
Extensive experience in an e-commerce site merchandising role, ideally within an international retail environment. Demonstrated ability to work effectively to tight deadlines in a fast-paced, changing environment while managing multiple concurrent tasks with strong organizational and communication skills.
Education
A degree or equivalent professional experience in a relevant subject area.
Workplace
This position is based in London, England, UK.
Compensation
The base compensation for this position ranges from GBP 38,000 to GBP 40,000 per annum.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Ecommerce Site Merchandiser», «Web Merchandiser», «E-commerce Product Merchandiser», «Digital Merchandising Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.