Michael Kors Deputy Store Manager
Michael Kors seeks an Assistant Store Manager in Phoenix, USA to drive omnichannel sales and deliver elevated client experiences.
Overview
Michael Kors is a global luxury fashion house known for accessible American sportswear, accessories and leather goods. Operating within the Capri Holdings group, the brand runs a worldwide retail network and emphasizes elevated customer experiences, brand-driven styling and opportunities for cross-brand mobility across the group's portfolio.
Role & Responsibilities
- Drive store performance by delivering an elevated, consistent client experience and meeting sales targets.
- Lead and execute opening/closing procedures and daily operational tasks to ensure smooth store functioning.
- Coach, develop and motivate the sales team on product knowledge, styling, selling techniques and clienteling.
- Build and maintain a personal client book; cultivate lasting client relationships to drive repeat business and traffic.
- Activate and optimise omnichannel sales by leveraging available digital and in-store tools and processes.
- Support visual merchandising standards and ensure the selling floor reflects brand presentation guidelines.
- Manage inventory control, loss-prevention practices and stock replenishment in collaboration with store leadership.
- Assist with recruiting, scheduling and performance management to uphold staffing levels and service standards.
Qualifications
- Minimum 3+ years of relevant retail management experience, preferably within luxury, premium or fashion retail.
- Proven ability to coach and inspire teams, with demonstrable leadership and people-development experience.
- Strong commercial acumen with experience driving sales and achieving KPIs in a fast-paced store environment.
- Exceptional clienteling and customer service skills with a passion for styling and fashion.
- Flexible availability to work retail hours, including weekends and holidays.
Skills
Experience
At least 3 years of hands-on retail management experience, ideally within luxury or premium fashion, with a track record of coaching teams and meeting sales targets.
Education
High school diploma or equivalent required; associate or bachelor’s degree in Business, Fashion, Retail Management or a related discipline preferred.
Workplace
This position is based in Phoenix, Arizona, USA. Cerulean lists 6 open roles in Phoenix. The broader Arizona area accounts for 34 active listings on Cerulean. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Benefits
Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive employee sales; Clothing allotment.
Culture
Michael Kors cultivates a fast-paced, style-driven retail culture that prizes customer obsession, commercial discipline and polished presentation. As part of Capri Holdings, the brand offers a collaborative environment with visible career pathways and mobility across other luxury labels within the group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.