Michael Kors Concession Sales Associate

Employment
Part-Time
Seniority
Junior
Posted
May 13, 2026

About Michael Kors

Michael Kors is a global luxury fashion house known for accessible, modern American sportswear, accessories and leather goods. The brand operates worldwide through flagship stores, department-store concessions and wholesale partners and is part of Capri Holdings, a global fashion group that includes other luxury maisons.

Michael Kors seeks a Part-time Concession Sales Associate in Valencia, Spain (El Corte Inglés, Avenida de Francia).

Role & Responsibilities

  • Deliver an exceptional, personalised customer service experience that drives conversion and repeat clientele on the department-store concession.
  • Build and maintain a client book; proactively follow up with clients and develop long-term relationships through tailored clienteling.
  • Achieve and exceed individual and concession sales targets while maximising average transaction value and conversion rates.
  • Resolve customer enquiries and complaints promptly and professionally to ensure full client satisfaction and protect the brand image.
  • Maintain concession visual and merchandising standards, accurately handle stock and support inventory processes.
  • Work collaboratively with El Corte Inglés staff and the broader store team, adapting to a fast-paced, multi-tasking environment.
  • Comply with company policies including loss prevention, data protection and point-of-sale procedures.

Qualifications

  • Proven experience in retail, preferably within luxury or premium fashion; concession or department-store experience is an advantage.
  • Fluent Spanish and proficient English; additional languages are a plus.
  • Excellent organisational skills with meticulous attention to detail and accuracy.
  • Strong teamwork orientation, flexibility and the ability to perform under pressure in a fast-paced environment.
  • Customer-focused mindset with excellent interpersonal and communication skills.

Skills

Customer service Clienteling Complaint resolution Multi-tasking Personal organisation Sales conversion

Experience

Previous retail or luxury sales experience on a concession or in a multi-brand environment is required; demonstrated ability to build client relationships and meet sales objectives.

Education

Secondary education (high school diploma) or equivalent.

Workplace

The successful candidate will be located in Valencia, Valencian Community, Spain.

Culture

Michael Kors promotes a dynamic, fashion-forward workplace where creativity and commercial rigour coexist. As part of Capri Holdings, the brand emphasises inclusivity, professional growth and a customer-centric service culture within a collaborative retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate (Concession)», «Client Advisor — Concession», «Luxury Retail Sales Associate», «Retail Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Michael Kors

Michael Kors Concession Sales Associate

Valencia, Spain

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