Michael Kors Concession Sales Associate

Location
Employment Full-Time
Seniority Entry-Level
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 10, 2026
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Michael Kors is hiring a Concession Sales Associate in Pozuelo de Alarcón, Spain to drive sales, manage stock and deliver luxury client service.

Overview

Michael Kors is a global American fashion house specializing in accessible luxury womenswear, menswear, handbags and accessories. The brand operates a network of boutiques, concessions and wholesale partners worldwide and is part of Capri Holdings Limited. As an employer it offers a fast-paced retail environment with a focus on brand presentation, client service and commercial performance.

Role & Responsibilities

  • Drive sales performance through proactive client engagement and exemplary customer service.
  • Deliver the brand’s image and commercial guidelines consistently across the concession.
  • Manage stock levels, assist with inventory control and support product replenishment.
  • Execute visual merchandising directives to maintain presentation standards.
  • Support day-to-day store operations to ensure a smooth, customer-facing environment.
  • Anticipate store needs and communicate requirements to management.
  • Develop and maintain a strong customer database to foster repeat business.

Qualifications

  • Previous experience in fashion or retail sales.
  • Demonstrated customer service excellence and client relationship skills.
  • Strong communication, organisation and multitasking abilities.
  • Leadership aptitude with the capacity to work independently and as part of a team.
  • Flexible availability to meet the operational needs of a retail concession.
  • Analytical problem‑solving skills: able to define issues, gather facts and draw valid conclusions.

Skills

Customer service Clienteling and customer database development Stock control and inventory management Visual merchandising execution Sales forecasting Effective communication Organisational and multitasking skills

Experience

Previous experience in fashion or luxury retail sales; experience working on concessions or within boutique environments is advantageous.

Education

High school diploma or equivalent; vocational training or coursework in fashion, retail or visual merchandising preferred.

Workplace

The role is situated in Pozuelo de Alarcón, Madrid, Spain — conveniently close to Madrid.

Culture

Michael Kors cultivates a dynamic, creative retail culture where strong customer service and commercial acumen are prized. The workplace emphasizes brand presentation, teamwork across international teams and an inclusive recruitment approach supported by Capri Holdings' global policies.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

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The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Boutique Sales Consultant», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.