Michael Kors Concession Sales Associate
Michael Kors — Concession Sales Associate in Lisbon (part-time). Deliver luxury client service, clienteling and sales at a Michael Kors concession in Lisbon.
Overview
Michael Kors is a global luxury lifestyle brand known for modern American sportswear, accessories and leather goods. The brand operates boutiques and concessions worldwide and is part of Capri Holdings, a global fashion group that manages several high-profile luxury maisons. As an employer, Michael Kors emphasises a client-centric retail model, polished brand presentation and fast-paced, commercially driven store environments.
Role & Responsibilities
- Deliver exceptional customer experiences using a consultative, product-led approach to drive loyalty and repeat business.
- Maintain regular floor presence, lead by example in client engagement and uphold image and grooming standards in line with brand policy.
- Manage and develop client relationships through clienteling apps and proactive maintenance of the client database to maximise sales opportunities.
- Collaborate with store management on sales strategies, product knowledge initiatives, visual merchandising execution and daily store performance.
- Meet and exceed individual sales targets, leverage product knowledge packs to advise customers confidently and track business results.
- Follow operational procedures for loss prevention, health & safety and inventory control, and use technology to support inventory management and sales analysis.
Qualifications
- Demonstrable enthusiasm for luxury fashion and a strong service orientation in a fast-paced retail environment.
- Excellent verbal communication skills; fluency in English preferred.
- Proven ability to work collaboratively within a team and to inspire peers toward shared sales goals.
- Comfortable using retail technologies (clienteling/CRM tools, POS, inventory systems); strong digital literacy.
- Previous retail or luxury sales experience preferred; availability for flexible hours including weekends and evenings.
Skills
Experience
Previous experience in retail sales is preferred, ideally within luxury fashion or concession operations; experience using clienteling/CRM tools and POS systems is advantageous.
Education
High school diploma or equivalent; vocational training in retail, hospitality or fashion is a plus.
Workplace
The role is situated in Lisbon, Lisbon, Portugal.
Culture
The Michael Kors concession environment is dynamic and client-focused, reflecting the brand's jet-set aesthetic and commercial rigor. Teams operate with a sense of urgency and positivity, where collaboration, polished presentation and tech-enabled clienteling are prized.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate (Concession)», «Client Advisor — Concession», «Jet Set Sales Ambassador», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.