Michael Kors Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Mar 19, 2026

About Michael Kors

Michael Kors is a globally recognized luxury fashion and lifestyle brand within the Capri Holdings portfolio. The brand is known for its accessible American glamour across ready-to-wear, accessories and leather goods, and operates internationally through branded boutiques and wholesale channels. As an employer, Michael Kors emphasizes brand stewardship, customer-centric retail excellence and professional development within a commercial, design-oriented environment.

Michael Kors Sales Associate in Metzingen, Germany — full-time retail role focused on clientelling, product expertise and driving store performance.

Role & Responsibilities

  • Deliver exemplary customer service as a Michael Kors Ambassador to drive loyalty and repeat business.
  • Execute proactive clientelling using all available client communication apps and CRM tools to grow and maintain client relationships.
  • Maintain visual standards, floor presence and stock integrity to ensure a compelling boutique environment.
  • Use product knowledge packs to advise customers confidently and convert sales.
  • Collaborate closely with the store management team to interpret sales results, identify opportunities and achieve store KPIs.
  • Operate POS and retail technology efficiently to complete transactions and update client records.

Qualifications

  • Proven enthusiasm for fashion and prior retail sales experience in a fast-paced environment.
  • Demonstrable ability to collaborate, motivate peers and work as part of a team to achieve sales targets.
  • Strong verbal communication and interpersonal skills; local language proficiency preferred.
  • Comfortable using retail technology and clientelling applications to enhance the customer experience.

Skills

Clientelling apps and tools Product Knowledge packs Customer service and relationship building Visual merchandising and floor management Point-of-sale (POS) operation Effective verbal communication and teamwork

Experience

Relevant retail sales experience in a fast-paced environment; prior experience in luxury or premium retail is advantageous but not mandatory.

Education

High school diploma or equivalent; vocational training or coursework in retail, fashion or customer service is a plus.

Workplace

This position is based in Metzingen, Baden-Württemberg, Germany, within easy reach of Stuttgart.

Benefits

Competitive compensation package; Attractive commission scheme; Clothing allowance

Culture

Michael Kors fosters a collaborative, performance-driven retail culture that prizes professionalism, inclusivity and brand ambassadorship. The workplace encourages team development, creativity and a client-focused approach consistent with the brand's global positioning.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Boutique Sales Consultant», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Michael Kors

Michael Kors Client Advisor

Metzingen, Germany

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