Michael Kors Client Advisor

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Location
LisbonLisbonPortugal
Employment
Part-Time
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 25, 2026

About Michael Kors

Michael Kors is a global, design-led American luxury lifestyle brand known for accessible luxury in ready-to-wear, handbags and accessories. The brand operates an international retail network and is part of Capri Holdings Limited, a multi-brand fashion group. As an employer, Michael Kors emphasizes brand ambassadorship, customer-centric retail excellence and opportunities for development within a fast-paced, global business.

Michael Kors Sales Associate (part-time) — Lisbon. Join Michael Kors at Freeport as a Sales Associate delivering luxury client service and driving sales.

Role & Responsibilities

  • Deliver exceptional, on-floor customer service to convert and cultivate long-term client relationships.
  • Act as a Michael Kors brand ambassador, modeling professionalism, integrity and inclusive service.
  • Use clientelling apps and tools to maintain proactive client communication and manage follow-ups.
  • Maintain prominent floor presence and manage stockroom inventory and replenishment.
  • Leverage Product Knowledge packs to confidently advise customers and upsell appropriately.
  • Monitor store performance metrics, identify sales opportunities and support initiatives to drive results.
  • Collaborate closely with store management and colleagues to achieve daily and seasonal targets.

Qualifications

  • Enthusiasm for fashion and demonstrable experience in retail sales, preferably within premium or luxury brands.
  • Strong interpersonal and communication skills with the ability to create inclusive customer experiences.
  • Proven ability to collaborate, motivate colleagues and contribute to team performance.
  • Technological proficiency and comfort using clientelling tools, CRM or mobile sales applications.
  • Local language proficiency preferred (Portuguese) and availability to work flexible retail hours, including weekends and holidays.

Skills

Clientelling apps and tools Product Knowledge packs Customer service & selling Client communication Team collaboration Floor and stock management

Experience

Relevant retail sales experience in a fast-paced environment; experience within luxury or premium fashion retail is preferred.

Education

High school diploma or equivalent preferred.

Workplace

The successful candidate will be located in Lisbon, Lisbon, Portugal.

Benefits

Competitive compensation package; Attractive commission scheme; Clothing allowance.

Culture

Michael Kors fosters a collaborative, performance-driven retail culture that prizes creativity, customer obsession and professional development. As part of Capri Holdings, the brand emphasizes diversity and inclusion, encouraging colleagues to bring varied perspectives to client service and commercial execution.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Boutique Sales Associate», «Luxury Sales Consultant», «Retail Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.