Michael Kors Assistant Store Manager

About Michael Kors

Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.

Role & Responsibilities

• Meet personal and store sales goals while assisting in tracking, monitoring, and communicating business results
• Ensure elevated sales and service standards across all associates; lead by example through personal sales excellence
• Develop personal sales techniques and mentor associates to maximize individual and team sales performance
• Maintain and enforce all sales-related policies and procedures; demonstrate in-depth product knowledge
• Monitor fashion industry trends and market developments to inform merchandise and sales strategies
• Ensure all associates deliver the highest standard of customer service and support
• Build and maintain repeat clientele through personal client relationships and staff development
• Resolve client problems and complaints quickly and effectively
• Collaborate with Store Manager on risk management, physical security, cash controls, and inventory oversight
• Support staff training in register usage, maintenance, and all management functions
• Execute cash control procedures including bank deposits, safe fund management, and petty cash handling
• Participate in physical inventories as required
• Assist with driving product to and from offsite locations as needed
• Implement and maintain merchandising and visual directives across the selling floor
• Ensure store environment remains neat, organized, clean, and reflects correct brand visual standards
• Process deliveries in a timely manner and communicate inventory needs to support business goals
• Identify and communicate product concerns promptly
• Assist in recruitment, training, and development of store staff
• Evaluate associate performance continuously and provide constructive feedback
• Support payroll integrity and assist in managing the payroll process
• Resolve human resources issues effectively in partnership with HR
• Ensure all staff maintain professional image and grooming standards aligned with brand expectations

Qualifications

• Minimum 3 years of retail experience
• 1–2 years of specialty retail management experience
• Demonstrated ability to drive sales and meet performance targets
• Strong customer service orientation and ability to build client relationships
• Proficiency in retail operations, cash management, and inventory control
• Leadership capability with experience supervising and developing retail staff
• Knowledge of fashion merchandise and trends

Skills

Experience

Minimum 3 years in retail environments with progressive responsibility, including 1–2 years in a specialty retail management or supervisory capacity. Experience in fashion retail and brand-focused environments is strongly preferred.

Education

High school diploma or equivalent required; some college or retail management coursework preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 23.50 to USD 28.50 per hour.

Culture

Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.