Michael Kors Assistant Store Manager
Michael Kors Assistant Store Manager in Toronto — lead store operations, clienteling and omnichannel sales. Salary CAD 50,000–60,000.
Overview
Michael Kors is a global luxury lifestyle brand known for accessible designer apparel, accessories and footwear. As part of Capri Holdings Limited, the brand operates within an international luxury group that emphasizes brand-driven retail experiences, global mobility and cross-brand collaboration across multiple premium labels.
Role & Responsibilities
- Lead daily store operations, including execution of opening and closing procedures and other operational tasks.
- Drive sales results by delivering an elevated, personalized customer experience and meeting performance targets.
- Coach, mentor and develop store staff on product knowledge, styling, selling techniques and clienteling practices.
- Build and maintain a client book to increase customer retention and recurring traffic.
- Leverage omnichannel tools and technology to convert leads and grow online-to-store and in-store-to-online sales.
- Maintain high standards of customer service while managing multiple priorities in a fast-paced retail environment.
Qualifications
- Minimum 3+ years of relevant retail management experience, preferably within fashion or luxury retail.
- Proven ability to coach and develop sales teams, with demonstrated leadership and people-management skills.
- Strong clienteling proficiency and a track record of building lasting customer relationships.
- Customer-service obsessed with a passion for styling and brand representation.
- Technologically literate with the ability to use omnichannel retail tools and CRM platforms.
Skills
Experience
Minimum of 3+ years of retail management experience in fashion or luxury retail, with demonstrated success in sales leadership, team development and clienteling.
Education
High school diploma or equivalent required; post-secondary education in retail management, business or fashion preferred.
Workplace
The role is situated in Toronto, Ontario, Canada. There are currently 64 open positions in Toronto on Cerulean, with 1 added recently. Within Ontario, Cerulean currently features 79 open roles, including 3 recent additions. Across Canada, Cerulean lists 210 open roles — 5 of them newly added.
Compensation
The base compensation for this position ranges from CAD 50,000 to CAD 60,000 per annum.
Benefits
Cross-Brand Discount; Flexible schedule; Internal mobility across Jimmy Choo and Michael Kors; Exclusive Employee Sales; Clothing allotment.
Culture
Michael Kors offers a fast-paced, fashion-forward workplace that values client-centric retailing, creativity and commercial rigor. As part of Capri Holdings, the brand promotes cross-brand opportunities, internal mobility and a collaborative environment for professionals seeking development in global luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.