Michael Kors Assistant Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 26, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors seeks an Assistant Store Manager for Sawgrass Mills in Sunrise, FL. Full-time role requiring 3+ years retail management experience.
Role & Responsibilities
- Meet personal and store sales goals alongside store management team
- Track, monitor, and communicate business results to leadership
- Lead by example by maintaining elevated sales and service standards across all associates
- Develop personal sales techniques and mentor associates to maximize revenue performance
- Ensure all sales-related policies and procedures are executed consistently
- Maintain in-depth product knowledge and educate selling staff on merchandise and market trends
- Guarantee associates provide exceptional customer service at all times
- Build and maintain repeat clientele through personal client engagement strategies and coach staff on client book utilization
- Resolve customer problems and complaints efficiently and professionally
- Collaborate with store manager on risk management, physical security, cash controls, and inventory oversight
- Train and support staff on point-of-sale register usage, management functions, and cash control procedures including bank deposits, safe funds, and petty cash reconciliation
- Participate in inventory audits and execution
- Assist with implementation and maintenance of all merchandising and visual display directives
- Maintain a neat, clean, and organized selling floor that reflects brand image standards
- Process deliveries promptly and identify merchandise concerns for immediate communication
- Communicate inventory needs aligned with business goals
- Support recruitment, training, and staff development initiatives
- Ensure payroll integrity and support payroll processes
- Evaluate associate performance consistently and provide constructive feedback
- Resolve human resources issues in partnership with the HR department
- Uphold professional image and grooming standards consistent with brand expectations
Qualifications
- Minimum 3 years retail management experience in specialty retail
- Demonstrated track record of meeting and exceeding sales goals
- Proven ability to lead, train, and develop retail teams
- Strong customer service orientation and ability to resolve complaints effectively
- Expertise in point-of-sale systems and cash handling procedures
- Knowledge of visual merchandising and retail operations
- Professional appearance and commitment to brand standards
Skills
Experience
Minimum 3 years retail management experience in a specialty retail environment, with demonstrated success in sales leadership, team development, and operational execution.
Education
High school diploma or general education diploma (GED) required; retail management certification or associate degree in business preferred.
Workplace
The role is situated in Sunrise, Florida, USA — conveniently close to Miami.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager», «Store Operations Associate», «Assistant Store Leader», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.