Michael Kors Assistant Store Manager
Michael Kors seeks an Assistant Store Manager in Sunbury, OH (Columbus Outlet) to lead sales, operations and teams. Pay $21.00–$27.00/hr.
Overview
Michael Kors is a global luxury lifestyle brand known for its modern American sportswear, accessories and footwear. The label operates an international retail network and is part of Capri Holdings Limited, a multinational luxury fashion group. The brand prioritizes elevated client experiences, market-driven merchandising and operational excellence in its stores.
Role & Responsibilities
- Drive personal and store sales performance; meet or exceed individual and store sales targets and support the store manager in business-result tracking and communication.
- Coach, mentor and develop sales associates to maximize conversion, average transaction value and client retention; lead by example on the sales floor.
- Deliver exemplary customer service and build repeat clientele through active clienteling and support of staff’s client book management.
- Oversee daily store operations including cash control, register functions, bank deposits, petty cash, inventory participation and loss-prevention procedures.
- Support recruitment, onboarding, training and performance evaluation of store staff; ensure adherence to brand image and grooming standards.
- Execute merchandising and visual directives to maintain a polished selling floor; process deliveries and communicate inventory needs promptly.
- Resolve customer complaints and human-resources issues effectively, partnering with corporate HR when necessary.
- Collaborate with the store manager on risk management, physical security and store cash controls; act as Offsite driver when required.
Qualifications
- Minimum 3 years retail experience with 1–2 years in specialty retail management.
- Demonstrable leadership and coaching skills with experience managing supervisors and frontline sales staff.
- Strong commercial acumen and proficiency in achieving sales KPIs and handling business reporting.
- Excellent customer-service orientation and conflict-resolution skills.
- Knowledge of cash handling, register procedures, inventory controls and loss-prevention best practices.
- Availability to work flexible hours including weekends, holidays and peak retail periods.
- Valid driver's license when Offsite driver duties apply.
Skills
Experience
Minimum 3 years retail experience with 1–2 years specialty management.
Education
High school diploma or equivalent required; post-secondary study in business, fashion, retail management or a related field preferred.
Workplace
The role is situated in Sunbury, Ohio, USA — conveniently close to Columbus. There are currently 3 open positions in Sunbury on Cerulean, with 1 added recently. Within Ohio, Cerulean currently features 18 open roles, including 3 recent additions. Across USA, Cerulean lists 2.211 open roles — 80 of them newly added.
Compensation
The base compensation for this position ranges from USD 21 to USD 27 per hour.
Culture
Michael Kors cultivates a fast-paced, client-focused retail environment that emphasizes style, professionalism and commercial rigor. The brand invests in staff development, training and mentorship while maintaining exacting standards of presentation and customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.