Michael Kors Assistant Store Manager
- Location
- SmithfieldNorth CarolinaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 25, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Assistant Store Manager at Michael Kors in Smithfield, NC. Lead store operations, drive customer experiences, and manage retail teams at Capri Holdings.
Role & Responsibilities
- Drive sales results through consistently delivering elevated customer experiences and personalized service
- Lead and execute key opening and closing duties, operational procedures, and administrative tasks
- Foster customer relationships by developing and coaching the team on product knowledge, styling expertise, and consultative selling techniques
- Maintain the highest customer service standards while exercising strong leadership and multitasking abilities
- Build and cultivate a client book by establishing meaningful relationships and driving customer engagement and repeat traffic
- Leverage omnichannel retail tools and technology to drive integrated sales across all channels
- Demonstrate flexibility and embrace opportunities for personal development in a fast-paced retail environment
Qualifications
- Minimum 3+ years of relevant retail management experience
- Self-starter with proven ability to mentor team members and develop personal leadership capabilities
- Energetic, motivated, and engaging professional with a genuine passion for luxury fashion
- Expertise in clienteling and demonstrated ability to cultivate lasting client relationships
- Customer service excellence with a consultative, style-driven approach to sales
- Technologically proficient with an entrepreneurial mindset and strategic business acumen
Skills
Experience
3+ years of relevant retail management experience in a luxury or premium retail environment, with demonstrated success in driving sales, managing teams, and building client relationships.
Education
High school diploma or equivalent required; college coursework in business, retail management, or related field preferred.
Workplace
This position is based in Smithfield, North Carolina, USA, within easy reach of Raleigh.
Benefits
Generous Michael Kors and Jimmy Choo merchandise discount; flexible scheduling; internal mobility opportunities across Capri Holdings brands (Michael Kors, Jimmy Choo, Versace); exclusive employee sales; clothing allotment.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Assistant Store Director», «Retail Management Associate», «Store Management Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.