Michael Kors Assistant Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 19, 2026
About Michael Kors
Michael Kors is a global luxury fashion brand known for modern American sportswear, accessories and ready-to-wear. The label operates internationally across retail, wholesale and digital channels and is part of Capri Holdings Limited, a multi-brand luxury fashion group. As an employer, Michael Kors emphasizes creativity, brand stewardship and client-focused retail execution within a fast-paced, commercial environment.
Michael Kors is hiring an Assistant Store Manager in Norfolk, USA to lead store operations, drive omnichannel sales and develop client relationships.
Role & Responsibilities
- Drive sales results by delivering an elevated, client-first customer experience and expanding the store’s client book.
- Lead and execute opening and closing procedures and daily operational tasks with precision and accountability.
- Develop and coach the sales team on current trends, styling, clienteling and selling techniques to increase conversion and average transaction value.
- Motivate the team and sustain a productive, inspiring store culture that supports employee development and internal mobility.
- Ensure the highest standards of customer service while multi-tasking across operational, visual and commercial priorities.
- Leverage available tools and technology to drive omnichannel sales and optimise client engagement.
Qualifications
- Minimum 3+ years of relevant retail management experience.
- Proven ability to lead, mentor and develop sales teams; strong people management and coaching skills.
- Demonstrated clienteling expertise and capacity to build long‑term customer relationships.
- Track record of delivering exceptional customer service and meeting commercial targets.
- Technologically savvy with an aptitude for utilising digital and retail tools to drive sales.
- Energetic, entrepreneurial mindset and genuine passion for fashion and brand representation.
Skills
Experience
3+ years of relevant retail management experience, including people leadership, visual and operational responsibilities in a high-volume store environment.
Education
High school diploma or equivalent required; bachelor’s degree in business, retail management or a related field preferred.
Workplace
The role is situated in Norfolk, Virginia, USA.
Benefits
Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo, Michael Kors; Exclusive Employee Sales; Clothing Allotment
Culture
The brand fosters a creative, fast-paced retail culture focused on client experience, commercial performance and individual development. Teams are expected to be stylish brand ambassadors who deliver high standards of service while benefiting from cross-brand mobility and internal career pathways within Capri Holdings.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Assistant Manager», «Assistant Retail Manager», «Boutique Assistant Manager», «Assistant Store Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.