Michael Kors Assistant Store Manager
Michael Kors is hiring an Assistant Store Manager in Niagara Falls, NY to lead store operations, coach the sales team and grow omnichannel client engagement.
Overview
Michael Kors is a global luxury lifestyle brand known for modern American sportswear, accessories and footwear. As part of Capri Holdings Limited, the company operates an international retail footprint and offers career mobility across multiple brands within the group. The brand emphasizes a fashion-forward retail experience and opportunities for development in a fast-paced, client-focused environment.
Role & Responsibilities
- Deliver an elevated client experience and drive sales performance across the store.
- Lead and execute daily opening and closing procedures and ensure operational compliance.
- Coach and develop the sales team on product knowledge, styling, and effective selling techniques.
- Build and maintain a client book to increase repeat business and client engagement.
- Leverage omnichannel tools and technology to maximize sales and customer reach.
- Maintain high customer service standards while multitasking across operational priorities.
Qualifications
- Minimum 3+ years of relevant retail management experience.
- Proven ability to coach and motivate a sales team to achieve targets.
- Strong clienteling background with a demonstrated track record of building customer relationships.
- Customer-service oriented with a passion for fashion and styling.
- Technologically savvy with an aptitude for using retail and omnichannel tools.
Skills
Experience
At least 3 years of progressive retail management experience, preferably within fashion or luxury retail environments, with demonstrated success in sales leadership and client development.
Education
High school diploma or equivalent required; bachelor's degree in business, fashion, retail management or a related field preferred.
Workplace
The successful candidate will be located in Niagara Falls, New York, USA, with easy access to Buffalo. 4 luxury roles are listed in Niagara Falls on Cerulean, 1 posted in the last 48 hours. Across the New York region, Cerulean lists 590 open positions — 16 listed in the past two days. Cerulean currently advertises 2.211 open roles in USA, including 80 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 26 to USD 32 per hour.
Benefits
Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo, Michael Kors; Exclusive Employee Sales; Clothing Allotment
Culture
The workplace is fast-paced, creative and client-centric, reflecting Michael Kors’ fashion-led identity. Employees are encouraged to be brand ambassadors, with an emphasis on professional development and mobility across the broader Capri Holdings portfolio. The company promotes an inclusive recruitment process and equal employment opportunity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.